Job Description
About the job:
We are seeking an individual to assume responsibility for analyzing open transactions related to receivables, managing payment settlements, and sending necessary documentation to customers as part of the collection process.
Your main responsibilities:
- Sales invoices and credit notes issuing
- Monitoring receivables
- Claims and complaints handling
- Handling the collection process ( request for payment,debt split into installments, direct contact with customers/debtors, coordination debt agencies and legal department)
- Incoming payments settlement in accounting system
- Customer data verification
- Cooperation with all key internal and external stakeholders: business, auditors,customers, external institutions - debt collection companies , legal department )
- Cooperation with internal departments in the whole group (work in international environment)
- Blocking or unblocking customer accounts and analyzing the customer situation, clarifying discrepancies
- Adapting / developing existing tools to changes resulting from new projects
- Verification and sending of balance confirmations
- Reconciliation data between the systems or data replication
- Provide periodic and ad hoc reporting for higher level personnel or for project purposes
- Cash desk - service and settlement
- Participation in month-closing processes
- Process Improvements - identification of process improvement opportunities, tool modifications, automation
- Active participation in team meetings
- Execution of assigned processes in accordance with agreed, documented practices and control procedures
- Daily support and share of knowledge for less experienced employees
What are we looking for?
- Bachelor's degree, preferred in Accounting, Finance or Business.
- First experience in Debt collection agencies or the Finance Department would be an additional asset.
- Fluent Polish language skills min. C1 and English language skills min. B2 level.
- Knowledge of MS Office, Google Workspace, SAP and DAX.
- Analytical skills and data driven mindset.
- Team collaboration and strong communication skills.
What we offer?
- No commands from HQ. Here we are the HQ and we design our future!
- A hybrid work model. Well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
- Informal working atmosphere in a professional team
- A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
- English classes that we pay for related to the specific nature of your job.
- Work in a team you can always count on – we have on board top-class specialists and experts in their areas of expertise
- Access to a wide selection of training programs on our internal MindUp platform
- If you want to learn more, check it out for yourself
Top Skills
What We Do
Allegro is the most popular shopping platform in Poland and the largest e-commerce platform of European origin. We operate a marketplace model which means that customers can buy whatever they need from over 135,000 merchants, who can list an unlimited number of offers on our platform. We offer products in all key categories including Automotive, Fashion, Home&Garden, Electronics, Books and Collectibles, Kids or Health and Beauty. Each month, 22 million customers visit our platform, which is equivalent to almost 80% of all Internet users in Poland. They can choose from over 250m offers at the most attractive prices with maximum convenience including fast and free deliveries under the Allegro Smart! programme, modern financial services (Allegro Pay), as well as Poland’s widest 50k pickup points network. In 2019 we celebrated the 20th anniversary of Allegro in Poland. For over two decades, we have been serving consumers and promoting the idea of entrepreneurship in one of the most innovative areas of the economy. We have come a long way from an auction site for private individuals looking for a modern alternative to their local flea market. Today, we are a vibrant international marketplace platform for professional sellers and a must-have sales channel for top international brands and retailers. We currently employ more than 7000 employees and each of us ranks among the best experts in their field. Whether it’s in Technology, Customer Experience, Commerce, Delivery Experience or many other teams, we’re all proud to say that Allegro employs the best people on the market and all of us are ready to admit that it’s #goodtobehere.
