Your responsibilities
You'll own key billing processes, including subscription management, invoicing and dunning.
You'll serve as a trusted operational partner for commercial teams, assisting with questions related to pricing, quoting and internal deal structuring.
You'll manage customer operational requests related to purchase orders, supplier portals, payment methods, and billing inquiries.
You'll maintain high standards of data quality across systems and proactively identify and resolve inconsistencies that impact reporting, processes, or customer experience.
You'll analyze existing workflows and recommend improvements that increase efficiency, reduce manual effort, and support operational scalability.
You'll lead recurring operational reviews, reconciliations, and data validation activities to ensure accuracy across the quote-to-cash process.
You'll contribute to cross-functional projects focused on system enhancements, process optimization, automation, and AI implementation.
You'll document and improve processes, helping establish best practices that enable the Finance Operations function to scale effectively.
You'll collaborate with stakeholders across Legal, Revenue Operations, Sales and Customer Success to drive alignment and support business objectives.
Your story
You’re comfortable working in a hybrid format, with the ability to come to our St. Gallen office once per week.
You have 2-3 years of experience in Finance Operations, Revenue Operations, Accounting, Business Operations, or a related field.
You’ve worked with customer-facing financial processes such as billing, invoicing, collections, renewals, revenue operations, or order management.
You’re comfortable taking ownership of operational processes and driving improvements that create measurable impact.
You have strong analytical and problem-solving skills, with the ability to investigate issues, identify root causes, and implement effective solutions.
You’re highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
You’re a clear and confident communicator who can collaborate effectively with cross-functional stakeholders and explain operational concepts to different audiences.
You have advanced experience working with Excel or Google Sheets. Experience with billing and ERP platforms such as Zuora, NetSuite, Salesforce, or similar tools is a plus.
You enjoy improving systems and processes, and you're motivated by finding smarter ways of working.
You're genuinely excited about AI, and already use it to work more effectively.
You speak English fluently. German is a plus.
Skills Required
- 2-3 years of experience in Finance Operations, Revenue Operations, Accounting, Business Operations, or related field.
- Experience with billing, invoicing, collections, renewals, revenue operations, or order management.
- Advanced experience with Excel or Google Sheets.
- Comfortable working hybrid with the ability to be in the St. Gallen office once per week.
- Strong analytical and problem-solving skills; ability to identify root causes and implement solutions.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- Clear and confident communicator able to collaborate with cross-functional stakeholders.
- Experience with billing and ERP platforms such as Zuora, NetSuite, Salesforce or similar tools.
- Experience improving systems and processes, including automation and AI implementation.
- Fluent English; German language skills are a plus.
Frontify Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Frontify and has not been reviewed or approved by Frontify.
-
Leave & Time Off Breadth — Policies include a minimum of five weeks of paid vacation, flexible hours, and hybrid/remote options. Feedback suggests time away and flexibility are consistently highlighted as strengths.
-
Healthcare Strength — U.S. employees receive comprehensive medical, dental, and vision coverage, and all employees have access to dedicated mental-health support. Location-specific medical offerings (e.g., UK private medical and cashback plans) reinforce core health coverage.
-
Parental & Family Support — Paid parental leave, lactation accommodations, and family-friendly scheduling are explicitly provided. Childcare benefits and supportive leave structures indicate meaningful backing for parents and caregivers.
Frontify Insights
What We Do
With our best-in-class brand management platform, Frontify is on a mission to create a home where all brands can thrive. We envision a world where all teams and workforces, big and small, are empowered and engaged to be a part of building beloved brands.
Why Work With Us
Our community is spread across the world but we are always brought together by our shared values. At Frontify, we aim to stay united, be authentic, improve ourselves, and thrive together as a team.
Gallery
