Finance Operations Billing Supervisor

Practice Group / Department:

Finance Operations - NewcastleJob Description

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. 

Our Newcastle Office is currently recruiting for a Finance Operations Billing Supervisor. As well as the relevant skills and experience, we’re looking for people who are innovative, commercial and value the work that they do. We celebrate multiple approaches and points of view and believe diversity drives innovation, so we’re building a culture where difference is valued. Our clients come first and whilst we expect the best from all our employees, in return we offer an exceptionally competitive pension, private healthcare, plus a range of flexible benefits.

The Team:

The Finance Operations Billing Supervisor sits within the revenue team located within the Finance Department, ensuring the effective delivery of bill preparation, production and support to the Revenue teams across EMEA.

Key Responsibilities:

• Shared supervision of the Finance Operations Billing Team
• Development of the team through ongoing training, support and knowledge sharing and conducting the annual performance review
• Support On-boarding and embedding tasks as future phases are deployed, and recruiting new team members to support the roll out 
• Seek out opportunity for continuous process improvement
• Work collaboratively with the London Revenue Team Managers to ensure appropriate escalation of tea and related finance issues
• Manage team performance/behaviours effectively and identify areas for improvement
• Support Team Manager by taking on extra responsibilities when required
• Ensure work is delivered to the highest standard, measuring quality and minimalizing the reissue of drafts/bills
• Support revenue team to drive down lock up for the business

Skills and Experience Required

• A team player
• Strong written and oral communication skills with the confidence and gravitas to liaise at all levels within the business
• Previous supervisory experience ideally in a finance/business services environment
• Self-motivated and dedicated 
• Strong Microsoft Office application experience i.e. Excel/Word/Outlook
• Ability to manage change and support teams through any future changes
• Flexible approach to working hours and a willingness to work outside core hours during busy periods
• Good knowledge of HR policies and procedures that support people, performance and behaviours

#LI-JC1

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. 
Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.