Finance Operations Analyst

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Title: Finance Operations Analyst
Location: Manila, Philippines

Summary:

 The Finance Operations Analyst is an integral member of the PS Finance & Operations team. The Analyst is responsible for providing financial and operational support globally. This role will serve as a primary point of contact for PS Operations for resources based across each of our four main regions. The Analyst will be working closely with Finance and operation team to meet the business requirements and goals.

Activities include:

• Managing financial transaction/data, financial data verification, financial records maintenance, and compiling/maintaining ad-hoc financial information and reports.

• Preparation of Monthly PS Billing/Invoicing

• Project Management/Project setup

• Timesheet Management

• Preparation of Monthly PS Billing/Invoicing

• Project Closure

• Review of employee expense reports

• Payment Processing for Sub Contractor

• Preparation of Sub contractor accrual entries (month-end)

• Provide support to Sr Analyst with Project profitability and cost analysis

• Works with AP on Vendor Maintenance

• Preparation of various reports to management and team

• Assists in day to day operations of the business

• Provides Global Support to PS Business

Expectations for this job profile are typically as follows:

• Work with limited guidance on larger projects and assignments that have a direct impact on immediate team's results.

• Apply learned techniques and contributes to analysis needed to solve problems.

• Build working relationships with peers to resolve problems through collaboration.

• May provide guidance to entry level professionals or support employees.

Qualifications / Skills Required and Preferred:

• 2 to 5 years of general accounting, business or finance related experience

• Bachelor's degree in Accounting or Finance and CPA is an advantage

• High degree of accuracy and reliability in data processing and financial analysis

• Ability to work as an individual contributor and within a team environment.

• Software, Hi-Tech experience preferred.

• Tool / application experience preferred: Microsoft Excel, Workday and SFDC

• Ability to work under demanding deadlines in a fast-paced environment

• Excellent communication and customer service skill

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About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to [email protected]. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.