The Role
Guide customers through home-improvement financing from application to project completion. Process loan applications and documentation, collaborate with lending partners and internal accounting teams, identify approval solutions, calculate finance metrics, provide reporting, and resolve customer or banking-partner questions while maintaining compliant and accurate records.
Summary Generated by Built In
Our Story
We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ years of Andersen craftsmanship, and we're not just filling a role. We're looking for someone to grow with us.
We are seeking a driven and detail-oriented Finance Manager to help our customers secure the right financing for their home improvement projects. This is a fantastic opportunity for someone who thrives on building relationships, solving problems, and delivering an outstanding customer experience.
As a Finance Manager, you will work directly with our Sales Department and our network of lending partners to guide customers through the loan application and approval process; from initial application through project completion. This role is performed primarily over the phone and email, with no cold calling required.
What's In it for You?
- Competitive Pay: Earn $65,000–$75,000 per year based on experience.
- Comprehensive Benefits Package: Full-time employees are eligible for medical, dental and vision coverage, with HSA and FSA options and an employer HSA contribution. Additional voluntary benefits include life insurance, long-term disability and supplemental health plans.
- 401(k) with Company Match: Plan for your future with a 4% company match.
- Paid Time Off & Holidays: Enjoy PTO and paid holidays to help you recharge and make time for what matters most.
- Career Growth: Join a growing, multi-state company with room to build and expand your role.
- Full-Time Stability: A consistent, full-time schedule with a well-established organization.
Responsibilites
- Application Processing: Work with customers to complete and sign finance documents and loan applications.
- Lender Partnership: Partner with lenders to proactively find approval solutions for customers.
- Documentation Review: Collate, analyze, and evaluate documentation in support of loan applications.
- Cross-Team Coordination: Work with Accounting and backend partners to secure financing through project completion.
- Reporting: Calculate finance approval statistics and provide reporting.
- Relationship Management: Correspond with customers and banking partners to resolve questions and maintain strong relationships.
Qualifications
- Education: High school diploma or equivalent required; Bachelor's degree in finance, business, or related field preferred.
- Experience: 2–3 years in consumer lending, loan processing, or a related customer-facing financial role.
- Industry Knowledge: Familiarity with consumer credit, loan products, and underwriting basics.
- Customer Focus: Committed to exceptional, service-oriented communication throughout the financing process — from application to approval.
- Attention to Detail: Skilled at preparing accurate, compliant loan documentation and managing risk through diligent information gathering.
- Process Knowledge: Able to guide customers through the loan process while adhering to all applicable policies and regulations.
Physical Requirements
- Computer & Office Work: Ability to work at a computer and use standard office equipment for extended periods.
- Communication: Ability to communicate effectively in person, by phone, email, and virtual platforms.
- Mobility & Dexterity: Ability to remain stationary for extended periods, move throughout the office, and operate standard office equipment.
- Lifting: Ability to occasionally lift and move office materials up to 15 pounds.
Join Us:
If you're a motivated, detail-oriented professional who enjoys helping homeowners find the right financing for their projects, we'd love to hear from you. Join Tiffee Companies and be part of a growing team that's helping customers across Oregon, Washington, and California turn their remodeling plans into reality.
Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.
Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.
Additional information? Feel free to visit our career page at https://www.tiffee.com/
Skills Required
- High school diploma or equivalent
- 2-3 years of experience in consumer lending, loan processing, or a related customer-facing financial role
- Familiarity with consumer credit, loan products, and underwriting basics
- Service-oriented customer communication skills throughout the financing process
- Strong attention to detail for accurate, compliant loan documentation and risk management
- Ability to guide customers through loan processes while adhering to applicable policies and regulations
- Bachelor's degree in finance, business, or a related field
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The Company
What We Do
Renewal by Andersen - Tiffee Companies, founded in 1995, is a professional construction and home improvement firm based in Portland, Oregon. The company specializes in high-quality window replacement services, operating as a prominent provider in the construction industry. They are dedicated to delivering reliable home improvement solutions to their clients, maintaining a strong reputation for service and expertise within the regional market.
