This role will support the strategy, execution, and optimization of Nordstrom’s customer health and the consolidated financial planning process for the Marketing & Credit Finance team. Key responsibilities include close and forecast consolidation, customer planning, and providing insights and recommendations to senior leadership. The candidate is proactive, a creative problem solver, has excellent attention to detail, and is committed to building and refining existing processes. You love partnering across finance and the business to solve complex problems in a fast-paced environment.
** This role is Hybrid and will require you to be in office 4 days per week in downtown Seattle, WA.
A day in the life…- Lead the close, forecast, and planning cycles for the Marketing & Credit area, providing consolidated reporting that clearly highlights key storylines for a senior leadership audience
- Collaborate with cross-functional business and finance partners to develop customer plans inclusive of key customer metrics (e.g., active and new customers, trips, spend per customer)
- Lead the design and implementation of a new customer profitability measurement framework, establishing cohort-level tracking and ongoing reporting to inform strategic decision-making
- Act as liaison between Marketing Finance and Corporate FP&A, ensuring alignment around planning and forecast calendars, business-specific storylines, and enterprise-wide financials
- Support weekly and monthly business reviews that provide insight around current business and customer performance, and create alignment around forward-looking forecasts and plans that can be actioned against
- Support the labor planning process for Marketing and Credit working directly with HR and senior leadership to establish plans and performance tracking
- Support the Marketing and Credit allocation process including development of allocation planning models and methodology
- Embrace and champion change with a focus on implementing, editing, and improving processes across finance and the business, including leveraging AI and automation tools to streamline workflows
- Collaborate and build credibility across the organization, where key partnerships include business leaders, cross-functional finance and accounting teams, strategy and analytics, and marketing/credit business partners
- Create materials that clearly and effectively communicate insights and recommendations through storytelling tools such as MS Excel, PowerPoint, and Looker
- 5+ years of related experience in FP&A, retail preferred
- BA/BS Degree in Finance or Accounting; MBA or comparable experience preferred
- Proven experience effectively managing the monthly close, budget, and forecasting process
- Proven experience in analyzing, modeling, and reporting financial performance with the ability to develop end-to-end business cases with input from key business stakeholders
- Strong analytical and financial modeling skills; ability to design and build robust models for forecasting, scenario planning, and consolidation
- Demonstrated ability to manage priorities and timelines across multiple concurrent workstreams
- Excellent computer skills including Excel, SQL, Anaplan, PowerPoint, and Looker
- Ability to simplify and tailor messages for different audiences; proficient verbal, written, and PowerPoint storytelling skills
- Ability to independently develop processes and deliverables from general direction
- Excellent verbal and written communication skills with the ability to facilitate discussions with leaders at the Director and VP level
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
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Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
Nordstrom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nordstrom and has not been reviewed or approved by Nordstrom.
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Healthcare Strength — Healthcare options are described as broad, including medical, dental, and vision coverage alongside virtual care and mental health support. Additional protections like disability coverage, life/AD&D, and accounts such as HSA/FSA further strengthen the overall health-and-protection offering.
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Retirement Support — Retirement benefits include a 401(k) plan with a defined employer match structure and access to additional financial programs like an employee stock purchase plan. Commuter accounts, transit subsidies, and adoption assistance add to the overall financial support beyond base pay.
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Leave & Time Off Breadth — Time-away benefits include PTO accrual, paid holidays, bereavement leave, parental and bonding leave, and a sabbatical program after tenure. PTO sharing and donation options expand flexibility in how time off can be used and supported across colleagues.
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