Job Description
Reporting to the Chief Administrative Officer for Finance, the Head of Finance Controls is responsible for managing the teams and activities to strengthen the Finance function’s risk and control environment, including central processes and controls and managing and monitoring key metrics related to issue management, control design and effectiveness, compliance (policy, laws, rules and regulatory) and governance and reporting.
The role will be responsible for designing, implementing and continually improving the strategy and operating model for these activities, including day-to-day processes, guidance, deliverables and compliance with firm-wide policies and procedures, leveraging enterprise tools (systems, processes, workflows, procedures). The role will require risk and control technical skills and a client service mindset to develop and evolve processes that enable the entire Finance function to succeed.
Responsibilities
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Control Design and Testing: Manage programs related to risk identification / assessment, control design and check/challenge, and control testing, including implementation and ongoing monitoring and improvement of Finance’s Manager Control Assessment (MCA) Transformation, to strengthen the risk and control environment.
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Issue Self-Identification: Strengthen the culture, awareness, understanding and practices to self-identify issues across the Finance organization.
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Issue Remediation Quality Control: Own, strengthen and evolve the quality control (i.e., check/challenge) capabilities to enable stronger remediation planning, taking a risk-based approach and a focus on Level 1 and Level 2 severity and all regulatory (e.g., MRA) issue remediation plans.
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Issue Management and Quality Control: Establish and enhance central, standardized Issue Management capability to improve issue remediation, using project management principles/disciplines beginning at issue identification issues from start to finish.
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Risk and Compliance: Own, strengthen and evolve the quality, completeness, accuracy and global consistency of Finance’s Operational and Compliance Risk and Risk Appetite Programs, including related central controls.
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Line of Defense Engagement: Develop best practices and standardized routines and processes to improve engagement with 2LOD and 3LOD, including establishing central, standardized Audit and Exam coordination capabilities to support stakeholders.
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Governance and Reporting: Enhance and automate Control related information for stakeholders across Finance. Coordinate Finance Business Risk and Control Committee and represent Finance on others, as needed. Ensure senior management and executive level reporting requirements are met, inclusive of Citi Executive Scorecard.
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Stakeholder Management: Build relationships with key stakeholders and enabling functions, including peers and colleagues within and outside of Finance. Promote and foster a culture of end-to-end collaboration and accountability across product, cluster, central and operations controls teams
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People Management: Conduct management responsibilities for multiple teams, including management of people, budgeting and planning, performance evaluation, compensation, hiring, disciplinary actions, etc.
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Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Cit, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Knowledge, Experience, and Skills
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20+ years experience in Financial Services with progressively responsible experience and time spent in a role with direct risk, controls, and compliance responsibilities
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Specific operational risk experience is a plus
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Demonstrated ability to understand risk management principles, regulatory frameworks, Operational Processes and Technology systems for the business, as well as direct interaction with regulators, senior management and board
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Strong leadership aptitude with demonstrated change management ability, including setting clear vision/objective and supporting goals to excite, engage and get buy-in from direct and matrix organization and stakeholders
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Strong written and verbal communication skills and able to take complex information and communicate simply and effectively with stakeholders across various levels of seniority and risk and control expertise
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Ability to collaborate in an environment where priorities are frequently changing across a variety of global stakeholders with various levels of seniority
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Strategic and analytical thinker who is detail-oriented and can take broad visions and concepts and develop structured plans, actions and measurable metrics and then execute on those plans; demonstrated ability to prioritize high impact potential challenges effectively
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Consistently reads different situations accurately and takes appropriate action to gain senior commitment. Ability to work collaboratively with partners across functions, to navigate a complex organization, and to influence and lead people across cultures at a senior level to align and drive decision-making and business strategy
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Strong people manager who is comfortable outlining objectives, delegating responsibilities, providing clear and honest feedback and demonstrated track record of effective management and development of junior talent
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Experience managing teams with broad accountability in a complex environment and demonstrates a flexible, resilient and action-oriented approach to ambiguous, high-pressure and time sensitive situations
Education
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Bachelor’s/University degree or equivalent experience
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Job Family Group:
Controls Governance & Oversight
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Job Family:
Cross-disciplinary Controls
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Time Type:
Full time
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Primary Location:
New York New York United States
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Primary Location Full Time Salary Range:
$250,000.00 - $500,000.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Apr 25, 2025
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
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