The Role
Manages Finance controls and governance, including SOP adherence, reconciliations, exception resolution, SAP and ERP controls, access governance, segregation of duties, audit support, compliance reviews, risk tracking, dashboards, and process automation. Coordinates with cross-functional teams to close control deficiencies, improve financial processes, and maintain audit readiness.
Summary Generated by Built In
Manager – Finance Controls & Governance
Role Purpose
To strengthen the Finance control environment by ensuring adherence to
approved SOPs, monitoring financial and system controls, overseeing
reconciliations, and driving timely resolution of exceptions. The role acts as the
first line of defense within Finance to ensure financial processes are accurate,
compliant, well-governed, and audit-ready.
Key Responsibilities
1. Financial Controls & Governance
Ensure adherence to approved Finance SOPs, policies, and internal control
frameworks.
Monitor key financial processes and identify control gaps and improvement
opportunities.
Conduct periodic control reviews and ensure timely implementation of
corrective actions.
Drive process standardization, automation, and continuous improvement
initiatives.
2. Reconciliations & Exception Management
Oversee critical reconciliations, including bank, GL, settlement, and
suspense accounts.
Monitor ageing of unreconciled items and ensure timely closure of
exceptions.
Investigate recurring reconciliation breaks and recommend preventive
controls.
Publish periodic dashboards on reconciliation status and control exceptions.
3. SAP & Financial Systems Controls
Monitor SAP financial controls, master data governance, and accounting
configurations.
Review user access, Segregation of Duties (SoD), and maker-checker
controls in coordination with IT.
Monitor system interfaces, exception reports, manual journal entries,
reversals, and suspense accounts.
Participate in UAT for ERP enhancements and ensure financial controls
remain effective.
4. Audit, Compliance & Risk
Perform periodic control testing and compliance reviews.
Track closure of Internal Audit, Statutory Audit, and Regulatory
observations.
Support audits by providing control documentation, system evidence, and
audit trails.
Escalate significant control breaches and operational risks to management.
5. MIS & Stakeholder Management
Prepare Finance Control MIS and management dashboards.
Coordinate with Treasury, Operations, Compliance, Technology, and Product
teams to resolve control issues.
Promote automation and technology-driven controls to reduce manual
interventions.
Preferred Qualifications & Experience
Chartered Accountant (CA), CMA, or MBA (Finance).
5–10 years of experience in Finance Controls, Internal Controls, Audit,
Finance Operations, or ERP Governance.
Experience in Financial Services, FinTech, Broking, or Banking preferred.
Working knowledge of SAP FI/CO (ECC or S/4HANA), financial systems, and
ERP controls.
Key Competencies
Financial Controls & Governance
Reconciliations & Exception Management
SAP/ERP Controls
Internal Controls & Risk Management
Process Improvement & Automation
Analytical & Problem-Solving Skills
Stakeholder Management
Strong Communication & Attention to Detail
Success Measures (KPIs)
100% adherence to Finance SOPs and control processes.
Timely completion of critical reconciliations and reduction in ageing items.
Closure of audit observations and control deficiencies within agreed
timelines.
Effective SAP access governance, SoD compliance, and system control
monitoring.
Reduction in manual processes through automation and enhanced system
controls.
Accurate and timely Finance Control MIS with zero material control failures.
Skills Required
- Chartered Accountant (CA), CMA, or MBA in Finance
- 5-10 years of experience in Finance Controls, Internal Controls, Audit, Finance Operations, or ERP Governance
- Experience in Financial Services, FinTech, Broking, or Banking
- Working knowledge of SAP FI/CO, ECC or S/4HANA, financial systems, and ERP controls
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The Company
What We Do
Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets. With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.







