Finance & Business Management

Third-party risk management is one of the most critical and evolving disciplines in financial services — and this role puts you at the center of it. As a Vendor Management Portfolio Manager in Human Resources, you will shape how we assess, govern, and manage risk across our third-party relationships. Your work will directly influence executive decision-making, strengthen our control environment, and advance regulatory alignment across the organization. This is an opportunity to lead meaningful change, partner with senior stakeholders across risk, technology, procurement, and controls, and help build the future of third-party assurance at JPMorganChase. If you thrive at the intersection of strategy, risk, and cross-functional collaboration, we want to hear from you.

As a Vendor Management Portfolio Manager in Human Resources, you will lead the oversight and continuous improvement of our third-party assessment activities and broader assurance program. You will define and execute assurance strategies, shape operating models, and advance governance, risk management, and controls practices across the organization. Your insights and executive reporting will help us make smarter decisions about third-party risk, and your cross-functional partnerships will ensure we maintain a coordinated, forward-looking approach. This role offers you the opportunity to influence strategy, elevate how we manage third-party risk, and contribute to a culture of operational excellence and continuous improvement.

Job Responsibilities

• Lead initiatives to strengthen third-party risk assessments and control environments, identifying improvement opportunities and advising on control implementation to mitigate thematic risks
• Oversee execution of third-party assurance programs, ensuring alignment with business objectives, risk appetite, and regulatory requirements
• Prepare and deliver reporting and metrics that highlight risk trends, program effectiveness, and third-party cyber and technology risks
• Partner with control owners to establish and maintain cyber, technology, and data control requirements for third-party relationships
• Serve as a liaison across supplier management, technology risk, product security, control management, and governance teams to enable a coordinated approach to third-party risk management
• Leverage enterprise-authorized AI capabilities to support risk and control analysis, reporting, and insights while adhering to data handling and security requirements
• Promote reuse-first and AI-assisted approaches to improve control testing, issue management, and action plan processes while maintaining auditability and regulatory alignment
• Monitor industry developments, emerging threats, and evolving best practices to continuously strengthen third-party risk management
• Collaborate with legal and procurement teams to ensure cybersecurity and data protection requirements are embedded in third-party relationships
• Develop and present actionable risk insights and recommendations to senior leaders and executive stakeholders

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Information Security, Cybersecurity, Risk Management, Business Administration, or a related field
• 5 years of experience in third-party risk management, cybersecurity, technology risk, or a related discipline
• Experience working in a highly regulated industry such as financial services or healthcare
• Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders
• Knowledge of third-party risk management frameworks, cybersecurity controls, and regulatory requirements
• Experience using governance, risk, compliance, and data analytics platforms such as ServiceNow, Alteryx, Tableau, or QlikView
• Experience developing and presenting risk metrics, dashboards, and executive-level reporting
• Experience partnering with legal and procurement teams on cybersecurity and data protection requirements
• Excellent communication and stakeholder management skills
• Proven ability to manage complex programs and projects in a fast-paced environment

Preferred Qualifications, Capabilities, and Skills

• Master's degree in a relevant field such as Risk Management, Cybersecurity, or Business Administration
• Professional certification such as CTPRP, CISSP, CISA, or CRISC
• Experience using enterprise-authorized AI capabilities to support risk and controls workflows
• Familiarity with regulatory expectations specific to third-party risk in financial services, including OCC and FFIEC guidance
• Experience building or transforming third-party assurance programs from the ground up
• Background in developing automation or process improvement solutions for governance, risk, and compliance workflows
• Experience managing or mentoring junior team members in a risk management function