Finance Associate – SME x3

Posted 9 Days Ago
Be an Early Applicant
Billingham, Durham, England, GBR
Hybrid
28K-28K Annually
Senior level
Information Technology • Professional Services
The Role
Finance Associate and subject matter expert responsible for supporting Database Management, Payments, or Expenses workstreams. The role resolves complex queries, supports service development and continuous improvement, strengthens knowledge sharing, identifies client service improvements, and maintains stakeholder relationships. Candidates need extensive finance workstream experience, SaaS knowledge, strong communication, attention to detail, problem-solving skills, and Microsoft Office proficiency.
Summary Generated by Built In

Finance Associate – SME x3
Band C - £27,756
Swindon, Newport or Stockton-on-Tees

It’s an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation. 
We now have 3 exciting opportunities for Finance Associates to build on their subject matter expertise in either Database Management, Payments or Expenses. These roles will be pivotal in supporting the team manager, looking at service improvements and becoming the relevant SME, particularly as we onboard additional customers and manage increasing service complexity.

The duties of the role include, but are not limited to:  

  • Act as a subject matter expert within either Database Management, Payments or Expenses, supporting colleagues and resolving complex queries
  • Act as an embedded point of specialist knowledge for complex operational matters
  • Work alongside Team Managers on service development and continuous improvement
  • Strengthen knowledge sharing, resilience and consistency within each function
  • Identify opportunities to add value for clients and improve service outcomes
  • Act as a key liaison with clients and internal stakeholders to maintain strong working relationships
     

To be considered for this role, you will demonstrate: 

  • Extensive experience and knowledge within Database Management, Payments or Expenses workstreams
  • First class written and oral communication skills
  • Good knowledge of SaaS solutions such as Oracle, Workday or SAP
  • High attention to detail, ensuring accuracy of data, processes and documentation
  • Proactive, problem-solving approach with a clear focus on delivery
  • Good Microsoft Office skills, including Outlook and Excel
  • Ability to communicate effectively at all levels and build strong stakeholder relationships
  • Demonstrates UKSBS core values and behaviours
  • Experience in a shared service or customer‑focused environment and a finance qualification would be advantageous but are not essential.
     

For additional information and a confidential discussion please contact our Recruitment Team on [email protected]. 

We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website. 

As part of the application process, you must submit both a CV and a covering letter. Your covering letter should outline your reasons for applying for the role and highlight any transferable skills and/or relevant experience that support your application. Please note that applications submitted without a covering letter will not be progressed.

Artificial Intelligence:

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn.

Successful candidates may be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must normally have lived in the UK for at least the last five years and be able to satisfy background, identity and criminal record checks.

We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.

We look forward to hearing from you.


Skills Required

  • Extensive experience and knowledge in Database Management, Payments, or Expenses workstreams
  • Excellent written and oral communication skills
  • Knowledge of SaaS solutions such as Oracle, Workday, or SAP
  • High attention to detail and accuracy in data, processes, and documentation
  • Proactive problem-solving approach focused on delivery
  • Microsoft Office skills, including Outlook and Excel
  • Ability to communicate effectively at all levels and build stakeholder relationships
  • Demonstration of UKSBS core values and behaviours
  • Experience in a shared service or customer-focused environment
  • Finance qualification
  • Ability to satisfy background, identity, and criminal record checks
  • Normally having lived in the UK for at least the last five years
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The Company
638 Employees
Year Founded: 2007

What We Do

UK Shared Business Services Limited (UKSBS) is a government-owned shared services provider supporting UK public-sector customers. It delivers transactional and specialist business services across HR and payroll, finance, procurement, and IT, helping shareholder departments and organizations achieve their goals. Its mission is to provide expert, efficient shared services that improve outcomes for UK society and the economy. Through reliable, integrated operations and digital support.

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