The Finance & Payment Operations Associate will be responsible for handling all financial operations related to payments, reconciliation, and expense tracking. This role ensures timely, accurate transactions and transparent reporting, playing a key role in maintaining landlord relationships, managing operational expenses, and reconciling guest and partner payments. This support is critical for the financial stability and day-to-day operations of Wonderriss Homes.
Key Responsibilities● Manage the monthly payment schedule and ensure all rent and utility payments are made accurately and on time.
● Coordinate with landlords to send Proof of Payments (POPs) and handle any payment-related follow-ups.
● Review new lease agreements to determine payment terms, deposit structures, and due dates.
● Monitor and follow up on utility bills (electricity, water, internet) and process them promptly to avoid service interruptions.
● Update and maintain the Operational Expense Tracker to monitor spending and flag unusual activity.
● Reconcile guest payments from M-Pesa, DTB, Mercury, and PesaPal with internal records to ensure accuracy.
● Calculate Gross Booking Revenue (GB) for both long term and short term rentals and analyze monthly gross profit.
● Generate and send invoices for both short-term and long-term clients.
● Track miscellaneous income such as transport fees, storage, and third-party bookings.
● Monitor platform commissions and ensure payment confirmations are recorded and followed up.
● Monitor client payments on the Reservation Tracker and ensure all payments are received on time.
● Monthly report on all income summarized
● Monthly report on expenses summarizes
● Manage invoices collections and storage for expenses across all channels
● Liaise with accounting firm with VAT filing
● Liaise with accounting firm on tax filing and other tax matters
Requirements
Diploma or Bachelor Degree in finance/accounting/ economics or related field
CPA I or II added bonus
Minimum of 3 years of experience in accounting
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite
Effective oral and written communication skills
Ability to work independently and take initiative
Proactive individual with a professional attitude
Excellent organizational and time management
Ability to multitask with obsessive attention to detail
Skills Required
- Diploma or Bachelor Degree in finance, accounting, economics, or related field
- CPA I or II
- Minimum of 3 years of experience in accounting
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite
- Ability to work independently and take initiative
- Proactive professional attitude
- Excellent organizational and time management skills
- Ability to multitask with obsessive attention to detail
What We Do
Empower U HR Services is an HR firm dedicated to partnering with small-to-midsize businesses to maximize the potential of their employees. They provide a range of HR solutions, including general consulting, staffing, corporate training, and individual coaching and development. By aligning human capital with company initiatives and stakeholder needs, they help businesses increase the value of their workforce and drive organizational success.
