Finance and Insurance (F&I) Director

Posted 5 Days Ago
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Broken Arrow, OK, USA
In-Office
Senior level
Automotive • Retail • Transportation • Manufacturing
The Role
Manage the dealership finance and insurance department, maximize profitability and product penetration, coordinate with lenders, ensure compliance with regulations, oversee paperwork flow, support sales team, and deliver excellent customer service.
Summary Generated by Built In

Job Summary

The Finance and Insurance (F&I) Director is responsible for helping customers finance their vehicle purchase by working with lending agencies; they are also responsible for having a deep understanding of aftermarket options and warranties that can be purchased with the vehicle being sold.

 

Benefits

  • Competitive Pay

  • Medical, Vision, Dental

  • 401(k) Retirement Plan 

  • Group Life Insurance

  • Flexible Spending Account

  • Paid Vacation

  • Employee Discounts

Responsibilities

  • Develop a comprehensive menu selling process to maximize the finance department’s overall profitability and product penetration

  • Track portfolio with lenders

  • Review and inspect the flow of the department’s paperwork daily to ensure timely turnaround on all deals

  • Ensure all deals are fully compliant with local, state, and federal guidelines

  • Demonstrate commitment to supporting the sales department in achieving its goals

  • Be an example of professional morals, ethics, and excellent customer service

  • Work closely with sales team on enforcement of proper selling methods

 

Qualifications

  • Prior automotive F&I experience preferred

  • Excellent communication and customer service skills

  • Professional appearance and strong work ethic

  • Knowledge of regulatory and compliance requirements

  • Ability to work within a fast-paced environment


About Us

The Norton Family has been handling Oklahoma’s automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training and advancement. All you need is the same commitment to excellence we have for our customers!

 

Physical Requirements

 

  • The physical requirements of the position are LIGHT to MEDIUM in intensity.

  • Must be able to sit/stand/walk for long periods of time.

  • Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.

  • Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.

  • Frequent – Repetitive motion.

  • Occasional – Balancing, kneeling, crouching, pushing, pulling, and lifting up to 20 lbs.


Physical Working Conditions

 

  • This position is subject to inside and outside environmental working conditions including but not limited to temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operation an auto dealership.

Jim Norton Auto Group maintains a strong policy of equal employment opportunity for all qualified employees.  We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicant federal, state or local laws.

Skills Required

  • Prior automotive F&I experience
  • Excellent communication and customer service skills
  • Professional appearance and strong work ethic
  • Knowledge of regulatory and compliance requirements
  • Ability to work within a fast-paced environment
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The Company
124 Employees

What We Do

Jim Norton Chevrolet is a certified Chevrolet dealer located in Broken Arrow, Oklahoma, serving the surrounding areas of Tulsa, Jenks, Owasso, and Coweta. They offer a wide selection of new and pre-owned cars, trucks, and SUVs, along with a dedicated finance center. Their professional service department provides expert maintenance, repairs, and authentic parts, including a Commercial Service Center for heavy-duty vehicles.

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