At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The PositionThe Opportunity
The Finance Analyst is responsible for managing, analyzing, and supporting contract-based service billing operations. This role focuses on ensuring accurate billing execution, investigating and resolving billing discrepancies, and providing financial modeling for contract proposals. Working cross-functionally with contracts and pricing, sales, RSN, and operations teams, the Finance Analyst serves as a subject matter expert in contract performance and billing resolution to drive revenue retention and operational quality.
Key Responsibilities:
Investigate & Resolve Inquiries: Track, analyze, and investigate complex customer billing inquiries, contract pricing discrepancies, and payment disputes.
Transaction Research: Research transaction histories across financial and billing platforms to determine root causes of billing errors.
Adjustments & Credits: Collaborate with cross-functional teams to approve and issue billing adjustments, credits, or re-bills in a timely manner.
Stakeholder Communication: Synthesize financial findings and present clear recommendations to stakeholders to resolve recurring billing issues and prevent revenue leakage.
Ad Hoc & Routine Reporting: Develop, maintain, and automate financial reports, dashboards, and documentation to ensure accuracy and transparency across business.
Process Improvement: Continuously assess billing and contract workflows to drive efficiency, reduce error rates, and support organizational quality goals.
Compliance: Ensure all billing actions and financial adjustments align with company internal controls, revenue recognition standards, and contract terms.
Who You Are
Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field (or equivalent practical experience).
2+ years of professional experience in financial analysis, contract administration, billing operations, or revenue management.
ERP & Systems Proficiency: Hands-on experience with enterprise billing systems (e.g., SAP).
Advanced Spreadsheet Skills: High proficiency in Microsoft Excel and Google Sheets.
Analytical Problem-Solving: Demonstrated capability to evaluate complex transaction histories, identify root causes, and present actionable solutions.
Attention to Detail: Exceptional precision in working with multi-layered contract terms, pricing tables, and financial reconciliations.
Communication & Stakeholder Management: Strong written and verbal communication skills with the ability to articulate complex financial concepts to non-finance partners.
Adaptability & Independence: Ability to manage multiple priorities independently in a fast-paced environment with high transaction volumes.
The expected salary range for this position based on the primary location of Indiana is $65,900 - $122,500. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits
Relocation benefits are not available for this job posting.
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
Skills Required
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field, or equivalent practical experience
- At least 2 years of professional experience in financial analysis, contract administration, billing operations, or revenue management
- Hands-on experience with enterprise billing systems such as SAP
- High proficiency in Microsoft Excel and Google Sheets
- Ability to analyze complex transaction histories, identify root causes, and present actionable solutions
- Exceptional attention to detail with contract terms, pricing tables, and financial reconciliations
- Strong written and verbal communication and stakeholder management skills
- Ability to manage multiple priorities independently in a fast-paced, high-volume environment
Roche Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.
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Retirement Support — U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
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Leave & Time Off Breadth — Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
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Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.
Roche Insights
What We Do
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).
