Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.
Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.
We are seeking a Finance Analyst I for our First Quality Consumer Products company located in McElhattan, PA. This position will be responsible for the management of assigned customer accounts including credit evaluations, financial reviews, collections and Market Development Funding (MDF) levels. Evaluate and maintain accrual accounts sufficient to adequately cover promotional and other expenses associated with customer accounts. Partner with Sales Ambassadors and cross-functional supply chain leaders to facilitate financial efficiencies in the order to cash process.
Primary Responsibilities:
- Primary point of contact for internal and external stakeholders for all commercial finance aspects of assigned customer accounts
- Collection of customers account balances via phone and email
- Review, investigate and resolve customer’s deductions, discrepancies, and claims in assigned time frame by engaging with cross-functional supply chain and sales colleagues
- Perform root cause analysis and interact with cross–functional colleagues to identify areas of improvement to limit reoccurrences of unauthorized claims due to internal deficiencies on assigned accounts
- Issue credit and debit memos as required to clear approved customer claims or identify chargeback’s to customer accounts
- Release orders that go on credit hold
- Evaluate and maintain sufficient MDF and other customer accrual accounts for customer promotional and sales related expenses using Vistex
- Prepare monthly reports to Sales team and Finance team as needed
- Create and maintain Vistex agreements to ensure proper accruals for promo and rebated related customer programs
- Perform maintenance on customer files within ERP system as needed
- Any other duties as assigned
The ideal candidate should possess the following:
- Bachelor’s Degree in Finance, Business or Accounting
- Proficient experience with Microsoft Office (Word, Excel, PowerPoint, etc.)
- Strong written and verbal communication skills
- Possess advanced analytical and critical thinking skills
- Able to work independently with limited supervision
- Ability to recognize problematic processes and take a leadership role in the design and implementation of solutions
- Team player with ability to interact with all departments
What We Offer You
We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
- Competitive base salary and bonus opportunities
- Paid time off (three-week minimum)
- Medical, dental and vision starting day one
- 401(k) with employer match
- Paid parental leave
- Child and family care assistance (dependent care FSA with employer match up to $2500)
- Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
- Tuition assistance
- Wellness program with savings of up to $4,000 per year on insurance premiums
- ...and more!
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.
Top Skills
What We Do
First Quality was founded over 30 years ago and has grown to become a diversified family of companies with over 4,000 employees. Manufacturing Adult Incontinence Products, Feminine Hygiene Products, Baby Wipes, Adult Washcloths, and Consumer Paper Products, we serve institutional and retail markets throughout the world. Our trusted, household brands include Prevail®, Cuties®, Plenty®, Panda®, and Incognito® Our facilities operate independently to maintain focus on the markets they serve, but benefit from being a part of the First Quality family of companies. We may be spread out across 9 locations and 2 countries, but we are one team! With our focus on innovation, technology, and sustainability, we strive to create the best products that stand out and make a real difference in people’s lives without ever sacrificing quality for affordability. If advanced technology, innovative thinking, and a passion for challenging the status quo excite you, come join our team at First Quality! When you look at one of our job listings what you’ll find is an opportunity: to meet teams who challenge each other to improve, encounter leaders who empower you to experiment, and discover work that inspires you. As a new employee in our FQ family your training begins day one and continues throughout your career as you learn and grow with our organization. Be part of making things better – apply today to join our team at www.firstquality.com/join-us!
