dunnhumby

Finance Analyst - Accounts Receivable

Posted 3 Days Ago

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Gurgaon, Gurugram, Haryana, IND

In-Office

Expert/Leader

eCommerce • Retail

The Role

Manage accounts receivable and customer collections for UK and EMEA clients within the Order to Cash function. Responsibilities include cash collection, dispute and deductions management, cash posting and applications, aged debt resolution, invoicing portal administration, account statement preparation, reconciliations, provision calculations, MIS reporting, and collaboration with Sales. The role manages a high-value portfolio of 90–100 critical clients and requires strong accounting, negotiation, Excel, and Oracle skills.

Summary Generated by Built In

About dunnhumby

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Corporate

Our Corporate teams are critical to enabling dunnhumby’s growth and success. They provide the expertise, governance and operational support that help our business run effectively, ensuring our teams can deliver outstanding outcomes for clients, colleagues and partners across the globe.

We’re looking for a Customer Collection expert who expects more from their career: Dunnhumby operates its global finance operations from India - Gurgaon office. It’s an opportunity to work with highly professional Finance and Accounts experts. Candidate will be part of Order to Cash team and handle customer collections in line with commercial arrangements and company policies.

What we expect from you

We are seeking a skilled and detail-oriented Collections Specialist to join our finance team, focusing on clients in the UK and EMEA regions. The ideal candidate should have strong Excel skills, comprehensive accounting knowledge, and excellent communication abilities to manage and streamline our collections processes effectively.

Bachelor’s degree in commerce or equivalent is preferred.
8-9 Years of experience in Accounts Receivable/ Collections under Order to cash Area.
Experience in Cash Collection, Dispute Management – Deductions, Understanding of OTC cycle, Cash Posting from Bank, Cash Applications, client portal invoicing, fair understanding of revenue & billing.
Must be aware of disputes related to non-payment of invoices such as PO query, Delivery query, Service query, Amount query, Portal invoicing related queries, Payment terms disparity etc.
OTC - experience with Media & marketing agencies globally is an advantage in this role, also, knowledge of marketing & advertisement on Retailers (supermarket) & CPG’s client is required.
Strong negotiation skills
Should have directly worked with the Sales teams in previous roles and have fair understanding of their demands and asks.
Stakeholder Management
MIS reporting, Provision Calculations, Balance sheet reconciliations and Cash posting & Cash Applications is an ad hoc in this role.
Knowledge of cash collections from every bucket (Current {not due} to >365 Days) is a must, should have complete knowledge to resolve aged debt issues.
Strong knowledge of how purchase orders & sales order work in OTC process.
Must have handled 90 – 100 critical clients individually with high portfolio value & high aged debt (overdue).
Knowledge of handling Invoicing portals for various clients.
Good MS-Excel skills and working knowledge of Oracle. Knowledge of using V-lookups & pivot tables for portfolio reporting purposes. Provide clients with accurate account statements and payment histories.
Must have fair knowledge of accounting skills – should know about the working of Debits & Credits.
Experience in Oracle Fusion ERP is an added advantage.

What You Can Expect From Us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.

India Benefits

Healthcare & Family Cover: Group Medical Insurance of INR 500,000 for employees and dependents, plus dental and vision cover up to INR 5,000.
Protection: Group Term Life Insurance and Group Personal Accident cover with benefit levels linked to employee grade, including disability benefits.
Retirement & Wellbeing: Provident Fund, Gratuity, National Pension Scheme access, Indian Health Organisation membership, and confidential employee assistance support.
Lifestyle & Flexibility: Office commute support, internet allowance of INR 2,000 per month for blended working, work-from-home kit support, subsidised food, and wellbeing resources.
Recognition & Extras: Long service awards, Talent Scout referral programme, and family milestone support.
Time Off & Family Leave: 25 days holiday plus 10 public holidays, paid maternity, paternity and adoption leave, and a day off for your birthday.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found(here)

Skills Required

Bachelor's degree in commerce or equivalent
8–9 years of experience in Accounts Receivable or Collections within Order to Cash
Experience in cash collection and dispute management
Understanding of the Order to Cash cycle
Experience with cash posting and cash applications
Experience with client portal invoicing
Understanding of revenue and billing
Knowledge of non-payment invoice disputes, including purchase order, delivery, service, amount, portal invoicing, and payment-term queries
Strong negotiation skills
Experience working directly with Sales teams
Stakeholder management experience
Experience with MIS reporting, provision calculations, balance sheet reconciliations, cash posting, and cash applications
Knowledge of collections across current through over-365-day aging buckets
Knowledge of purchase orders and sales orders in the Order to Cash process
Experience managing 90–100 critical clients with high portfolio value and aged debt
Knowledge of invoicing portals
Strong Microsoft Excel skills, including VLOOKUP and Pivot Tables
Working knowledge of Oracle
Accounting knowledge, including debits and credits
Experience with Oracle Fusion ERP
Experience with media and marketing agencies, retailers, or CPG clients

dunnhumby Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dunnhumby and has not been reviewed or approved by dunnhumby.

Fair & Transparent Compensation — Pay is considered competitive relative to similar-sized firms in several markets. Positive perceptions of the overall pay-and-benefits mix support the view that compensation is broadly fair.
Leave & Time Off Breadth — Paid time off is described as generous, with multi‑week starting allowances plus extras like a paid birthday, loyalty‑based additional days, and periodic early Friday finishes. These features contribute to a favorable time‑off experience across several U.S. locations.
Healthcare Strength — Core coverage includes employer‑verified medical, dental, vision, life, and disability insurance alongside HSA/FSA options. This breadth of coverage is positioned as a solid component of the U.S. package.