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- Full-cycle recruitment: Manage the entire recruitment process from initial job requisition to offer extension, including:
- Sourcing: Identify and attract qualified candidates through various channels such as job boards, social media, employee referrals, and networking events.
- Screening: Review resumes, conduct phone screens, and assess candidate qualifications against job requirements.
- Interviewing: Coordinate and conduct interviews with hiring managers and candidates, utilizing behavioral and competency-based interviewing techniques.
- Assessment: Utilize appropriate assessments (e.g., skills tests, personality tests) to evaluate candidate suitability.
- Offer negotiation: Extend competitive offers and negotiate salary and benefits packages.
- Onboarding: Collaborate with the onboarding team to ensure a smooth transition for new hires.
- Build and maintain a strong talent pipeline: Proactively identify and engage with potential candidates for future opportunities.
- Develop and implement innovative recruitment strategies: Stay abreast of industry trends and best practices to optimize the recruitment process.
- Partner with hiring managers: Understand their hiring needs, provide guidance on job descriptions and candidate selection, and build strong relationships.
- Maintain accurate and up-to-date candidate records: Utilize Applicant Tracking System (ATS) to manage the recruitment process efficiently.
- Contribute to the development and implementation of talent acquisition initiatives: Participate in projects aimed at improving the recruitment process and employer branding.
- 6-8 years of proven experience in full-cycle recruitment, with a strong focus on Customer service hiring.
- Excellent communication, interpersonal, and presentation skills.
- Strong organizational and time management skills with the ability to prioritize and manage multiple tasks effectively.
- Proficiency in using Applicant Tracking Systems (ATS) and other recruitment tools.
- Experience with hiring/sourcing from LinkedIn is a must
- Bachelor’s degree/Master's degree in Human Resources, Business Administration, or a related field preferred.
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.
Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.
Skills Required
- 6-8 years of proven full-cycle recruitment experience, with a strong focus on customer service hiring
- Excellent communication, interpersonal, and presentation skills
- Strong organizational and time management skills, including the ability to prioritize and manage multiple tasks
- Proficiency using Applicant Tracking Systems and other recruitment tools
- Experience hiring and sourcing candidates through LinkedIn
- Bachelor's or Master's degree in Human Resources, Business Administration, or a related field
What the Team is Saying
What We Do
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.
