Bank of Singapore opens doors to new opportunities.
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
Be part of the Finance team driving transformation in identifying, evaluating and implementing practical AI, data, digital and automation initiatives across Finance. The role will report to the Head of Finance Change Management and collaborate with Finance users, Technology teams, Data Office and external vendors to improve operational efficiency, strengthen user productivity and support data-driven decision-making.
AI and digital initiatives
- Assist in identifying Finance activities and business problems that may be addressed through tools such as generative AI, Microsoft 365 Copilot, workflow automation, digital tools or analytics.
- Research and conduct structured assessments of relevant AI and digital solutions, including their expected benefits, feasibility, limitations and implementation considerations.
- Support proofs of concept and initiate pilot implementations for new solutions, document outcomes and recommendations for management consideration.
- Maintain a register of Finance AI and digital use cases, including status, owners, dependencies and expected benefits.
Business analysis and process improvement
- Gather, analyse and document business requirements, user stories, process flows and acceptance criteria.
- Document current-state and future-state Finance processes and identify manual activities, duplicated effort, control gaps and opportunities for simplification or automation.
- Facilitate working sessions with Finance users and support the implementation of agreed process and workflow improvements.
- Focus on practical improvement opportunities across areas such as financial and management reporting, reconciliations, regulatory reporting, month-end activities, expense management and Finance testing.
AI adoption and user enablement
- Support responsible adoption of Microsoft 365 Copilot and other approved AI tools across Finance.
- Develop practical user guides, reusable prompts, demonstration materials and training content for Finance users.
- Coordinate sharing sessions, use-case clinics and feedback collection, and assist in monitoring adoption and usage trends.
- Act as a Finance AI and digital champion while reinforcing applicable confidentiality, data protection and responsible-use requirements.
Requirements:
Academic background and professional qualifications
- Bachelor’s degree in Finance, Accounting, Business, Information Systems, Data Analytics, Computer Science, Engineering or a related discipline.
- Relevant certifications in business analysis, process improvement, Power BI, Power Platform, data analytics or AI are advantageous.
Professional experience
- Approximately 4 to 6 years of relevant experience in financial services, participating in Finance transformation, business analysis or technology-enabled change.
- Experience in business-analysis, process-mapping, workshop-facilitation and documentation.
- Knowledge in Finance processes such as reporting, reconciliations, controls, planning, forecasting, regulatory reporting, product accounting or cost management is preferred.
- Experience supporting digital, automation, analytics or AI initiatives from use-case assessment through testing and implementation is advantageous.
- Ability to translate analysis into clear recommendations, management presentations and actionable delivery requirements.
Personal qualities
- Curious and willing to learn new technologies, with a practical and continuous-improvement mindset.
- Self-motivated and organised, with strong follow-through and the ability to manage multiple priorities.
- Strong communicator and collaborative team player who can work effectively with cross functional stakeholders.
- Comfortable working with ambiguity while seeking guidance and escalating material risks or decisions appropriately.
- Attentive to detail and committed to data confidentiality, control discipline and delivery quality.
Skills Required
- Bachelor's degree in Finance, Accounting, Business, Information Systems, Data Analytics, Computer Science, Engineering, or a related discipline
- Approximately 4 to 6 years of relevant experience in financial services, Finance transformation, business analysis, or technology-enabled change
- Experience with business analysis, process mapping, workshop facilitation, and documentation
- Knowledge of Finance processes including reporting, reconciliations, controls, planning, forecasting, regulatory reporting, product accounting, or cost management
- Experience supporting digital, automation, analytics, or AI initiatives through use-case assessment, testing, and implementation
- Ability to translate analysis into recommendations, management presentations, and actionable delivery requirements
- Strong communication, collaboration, organization, follow-through, and ability to manage multiple priorities
- Attention to detail and commitment to data confidentiality, control discipline, and delivery quality
- Relevant certifications in business analysis, process improvement, Power BI, Power Platform, data analytics, or AI
What We Do
OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker. OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services. OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang. OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.
