Finance Advice Lead

Finance Advice Senior Circle Lead - Senior Vice President

Background on what ING is about:

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!

Job Overview

The Global Finance Advisory team consists of approx. 25 Finance professionals, all with their own expertise and generally with 10+ years of experience. The team is primarily a Management Accounting & Advice department and is characterized as a horizontal and flexible organization in order to adapt to the changing environment and priorities. The team works as an extension of the teams it supports globally, with each team member reporting functionally to the domain lead they support.

The team interacts with many global stakeholders (Finance departments in countries and business lines, Management Board, Wholesale & Retail MT, Risk, Capital Management, Group Treasury, Corporate Strategy, COO, Group Finance, COOF and Investor Relations).

Generates and issues management information in the field of Management Accounting & Advice in timely and high qualitive manner. Advises on financial and business challenges, like FTE & costs monitoring (providing full transparency, improving data quality, and preparing decision slides).

Key Responsibilities

You manage the Advisory service, ensuring delivery according to agreed service levels, while staying safe, reliable and compliant. You are continuously looking for ways to improve the service, to further optimise the sourcing strategy, and to further drive employee engagement, and diversity, while continuously investing in the skillset of your team members. You are also responsible to further grow the service offerings and onboard new business partners.

• Leadership and Direction - Communicate the actions needed to implement the COOF strategy for your Product; explain the relationship to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.
• Policies and procedures development - Lead and coordinate the development and delivery of financial policies, guidelines, and protocols in your scope of responsibility to ensure the department complies with regulations and good financial practice.
• Functional Strategic Formation - Contribute to the formation of a key element of functional strategy through specialist expertise and insights, to ensure that the strategy meets business needs. Operational Compliance - Monitor and review performance and behaviour’s within area of responsibility to identify and resolve non-compliance with the organization's policies and relevant regulatory codes and codes of conduct.
• Organisational capability building - Identify the team's individual development needs. Plan and implement actions, including continuing professional development to build their professional capabilities. Coach and mentor the people in your line of responsibility to support the development of the COOF talent pool.
• Performance Management - Manage and report on performance within the department or area of responsibility; set appropriate performance objectives for direct reports and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of annual business objectives. Policy Development & Implementation - Develop procedures and interprets and applies policy for area of expertise to achieve specified outputs, then monitor implementation of those procedures within the organization.
• Stakeholder Engagement - Identify and manage stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.

Acting as the organisation’s authority in the following technical skill areas:

• Builds Customer Loyalty - Works at an advanced level to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organization's ability.• Compliance Management - Uses technical guidance to achieve full compliance with applicable rules and regulations in management and/or operations.
• Customer Service Delivery - Uses comprehensive knowledge and skills in meeting high customer service standards.
• Managing Change - Uses comprehensive knowledge and skills providing guidance and support to others on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.
• Planning and Organizing - Uses comprehensive knowledge and skills on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
• Resourcing and Workforce Planning - Uses comprehensive knowledge and skills to ensure the organization can recruit people with the skills it needs to achieve competitive advantage, while also balancing its resources in order to meet short-term and long-term strategic goals.