Finance Administrator | Morton Michel | Part of PIB Group
About Morton Michel
Morton Michel is the UK's leading specialist insurance broker for the childcare and education sectors. Founded in 1964, the business has built its reputation on deep sector knowledge, flexible insurance products and a genuine understanding of the everyday challenges faced by those working in early years and education.
Morton Michel is uniquely positioned as the only childcare insurance specialist offering solutions across the entire childcare sector from childminders and nannies to nurseries, pre-schools and children's activity providers. As part of PIB Group, one of the UK's fastest-growing insurance intermediaries, Morton Michel has the backing and investment to continue growing while remaining true to its specialist roots.
We are looking for a Finance Administrator to join our team. This is a key role within our finance operations, responsible for managing debt, supporting customers with payment queries and keeping our accounts accurate and up to date.
What you'll doChase overdue premiums and defaulted finance agreements by phone, email and letter, maintaining a consistent and professional follow-up approach
Act as a first point of contact for customers and agents on payment and account queries, handling sensitive conversations with care and in line with Treating Customers Fairly principles
Download bank statements, allocate and reconcile BACS and other payments, and investigate discrepancies promptly
Raise and issue invoices and statements to agreed schedules; maintain accurate records of all payment arrangements and actions taken
Liaise with Contact Centre, Business Operations and other internal teams to resolve queries and ensure a joined-up approach
Escalate complex or persistent arrears in line with agreed thresholds and processes
Ensure full compliance with company policies, FCA requirements, data protection and financial crime controls
Experience in finance administration, credit control, accounts receivable or a similar role
Confident communicator, comfortable chasing debt by phone and handling difficult conversations professionally
Accurate and organised, with strong attention to detail in reconciliations and record-keeping
Familiarity with FCA regulations and Treating Customers Fairly
A team player who works well across departments
Why PIB Group?
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.
We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.
We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to [email protected]
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Skills Required
- Experience in finance administration, credit control, accounts receivable or similar role
- Confident communicator, comfortable chasing debt by phone and handling difficult conversations professionally
- Accurate and organised with strong attention to detail in reconciliations and record-keeping
- Familiarity with FCA regulations and Treating Customers Fairly
- Ability to work well with other departments and as part of a team
What We Do
Since our formation in 2015, PIB Group has been on a mission to create a leading position in the provision of specialist insurance solutions across the UK market and beyond. It’s been an exciting journey as we’ve remained focused and committed to delivering everything that we set out to achieve. We’ve been growing rapidly through acquisition, and by employing outstanding individuals with a wealth of knowledge and experience across the insurance market. By bringing together companies and individuals recognised as leaders across a range of specialist markets, PIB can draw on their vast expertise and insights which in turn enables customers to enjoy the highest levels of service. That journey has led to PIB Group today being a highly diversified insurance distribution consolidator focusing on specialist commercial lines and non-standard personal lines products with deep expertise across both direct and B2B distribution through its broking, underwriting and network divisions. In 2021, PIB Group secured further investment from Apax partners (the ‘Apax Funds’) and re-investment from PIB’s existing investor since 2015 The Carlyle Group. The investments enable PIB to continue our ambitious growth plans.
