The Role
Process high-volume customer invoicing across multiple legal entities, manage Accounts Receivable inboxes, allocate payments, maintain ledger accuracy, support customer onboarding and collections, and assist with billing activities and process improvements. The role requires strong organization, communication, negotiation, prioritization, collaboration, and customer service skills in a hybrid Cambridge finance team on a fixed-term contract.
Summary Generated by Built In
Reporting to the Group Accountant, this role is responsible for the accurate and timely processing of high-volume customer invoicing across multiple legal entities for both local and international customers.
Working within the wider finance team, the position manages shared inboxes, builds strong relationships with internal and external stakeholders, and supports effective customer collections.
Role Responsibilities Overview:
Key Skills and Experience Include:
What We Offer You:
Comprehensive benefits including:
Work Environment:
To learn more about Biocair, please visit us at: https://www.biocair.com/
Diversity & Inclusion:
Biocair is committed to building an inclusive workplace where everyone feels welcome, included, valued and respected. We are an equal opportunity employer and welcome applications from all backgrounds. If you require adjustments during the recruitment process, please contact: [email protected]
Right to Work:
Biocair provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note:
How We Recruit:
Once we have received your application, our Talent Acquisition (TA) team aims to respond within 3 working days. The process typically includes:
This gives you the opportunity to meet key stakeholders and experience the team and environment first hand.
Additional Information:
Working within the wider finance team, the position manages shared inboxes, builds strong relationships with internal and external stakeholders, and supports effective customer collections.
Role Responsibilities Overview:
- Accurately process customer invoices across multiple legal entities, working closely with the Pricing team to maximise billable activity.
- Manage shared Accounts Receivable inboxes, responding to queries and ensuring timely resolution of all requests.
- Allocate customer payments and maintain accurate records within the Accounts Receivable ledger.
- Support new customer onboarding, ensuring compliance with credit policies and credit risk recommendations.
- Develop subject matter expertise within your area of responsibility and drive continuous process improvement.
- Support billing-related activities, including consolidated invoicing and other ad hoc finance tasks.
Key Skills and Experience Include:
- Responsibility; decision making and use of experience when dealing with related customer issues
- Effective negotiation, listening skills and empathy while addressing customer collections and debt management
- Good organisational skills with strong ability to prioritise and deal with high volumes
- Able to balance diverse workload and prioritise tasks
- Teamwork; must be a good collaborator
- Results orientated; take responsibility and high client driven
- Trustworthy and ethical
- Excellent communication both oral and written
What We Offer You:
Comprehensive benefits including:
- Pension, Life Assurance & Group Income Protection
- Private Medical Insurance & Healthcare Cash Plan
- Enhanced Primary & Secondary Caregiver Leave
- 25 days holiday + Birthday Leave + Volunteering Leave
- Cycle to Work Scheme & Discount Shopping Scheme
- Specsavers Vouchers & Employee Assistance Programme
Work Environment:
- Full-time (40 hours per week), Monday to Friday, 08:30 to 17:30
- 3-4 month Fixed Term Contract
- Hybrid with 60% of the working week spent working with the team at our Cambridge office in Sawston (CB22 3EG)
To learn more about Biocair, please visit us at: https://www.biocair.com/
Diversity & Inclusion:
Biocair is committed to building an inclusive workplace where everyone feels welcome, included, valued and respected. We are an equal opportunity employer and welcome applications from all backgrounds. If you require adjustments during the recruitment process, please contact: [email protected]
Right to Work:
Biocair provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note:
- Applicants must have the right to work in the United Kingdom.
- Visa sponsorship is not available for this opportunity.
How We Recruit:
Once we have received your application, our Talent Acquisition (TA) team aims to respond within 3 working days. The process typically includes:
- First-stage interview (Teams)
- Second-stage interview (onsite)
This gives you the opportunity to meet key stakeholders and experience the team and environment first hand.
Additional Information:
- Applications close on: Tuesday 27th October 2026 (we reserve the right to close early should we receive a high volume of strong applications).
Skills Required
- Experience handling customer issues using sound judgment and decision-making
- Negotiation, listening, empathy, and debt management skills
- Strong organizational and prioritization skills in a high-volume environment
- Ability to manage a diverse workload and prioritize tasks
- Strong teamwork and collaboration skills
- Results-oriented, client-focused approach
- Trustworthy and ethical conduct
- Excellent written and verbal communication skills
- Right to work in the United Kingdom
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The Company
What We Do
Biocair is a global GDP-compliant logistics specialist serving the pharmaceutical, biotechnology, and life sciences sectors. It provides comprehensive, time-sensitive and temperature-controlled logistics services, with flexible, tailored and cost-effective solutions. Its mission is to be the provider of choice for specialist logistics solutions to the global scientific community, helping customers retain absolute focus on research and development and enabling the safe movement of critical materials.








