Field Tower Manager - Wireless

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Surpassing network limitations of the past, our Wireless Development team is building and enhancing the country's first cloud-native, standalone 5G wireless network. This is the foundation of a connected world flexible enough to satisfy all the social, economic and transformative needs of today and the future.
Open to working out of any of our locations nationwide.
Job Duties and Responsibilities
The Field Tower Manager provides leadership and manages overall direction for the Field Tower Technician team to ensure 100% customer satisfaction. We are looking for a leader with strong problem solving. As a Field Tower Manager you will be responsible for directing, coaching, and developing technicians to create a high performing team that delivers the best service possible. This highly rewarding position offers a very competitive starting salary. We provide a company vehicle, free DISH, Boost, and Sling programming, paid training, and incredible opportunity for advancement.
Key Responsibilities:

• Supporting new employees through training and future development
• Demonstrating and coaching behaviors that ensure quality service
• Training existing Tower Technicians on changing processes, procedures and technologies
• Conducting on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards
• Monitoring and coaching to improve team and individual performance
• Managing fleet-related processes including vehicle maintenance and upkeep
• Addressing escalated service impacting issues
• This position will require up to 75% travel

As a Field Tower Manager you must be able to lead and motivate a diverse team to achieve common goals. We are looking for a manager with excellent communication skills, energetic leadership style, strong problem solving abilities, and effective conflict resolution skills.
Skills, Experience and Requirements
Education and Experience:

• Previous Climbing Experience is necessary for this role. 5+ years preferable
• Must have previously held and have the ability to obtain competent climber, competent rigger and OSHA 30 is required

Skills and Qualifications:

• A strong competency in leading, developing, mentoring, and coaching
• Proficiency in the English language to communicate, read, and interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals. Must have strong written, verbal and typing skills
• Ability to obtain an elevated understanding of processes, procedures and responsibilities performed by direct reports
• Ability to write reports and correspondence. Excellent presentation, facilitation and communication skills
• Willingness to work flexible hours, including weekends
• Ability to obtain an elevated understanding of processes, procedures and responsibilities performed by direct reports
• Ability to frequently lift and/or move up to 75 pounds, working in small spaces and/or various heights, work in all climates and safely operate a motor vehicle

Visa sponsorship not available for this role
Salary Ranges
Compensation: $80,000.00/Year - $90,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.