Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Field Services Engineer to join our growing team in Daytona Beach, Florida!
As a Field Services Engineer, you will provide internal support for our teammates at the local office as well as remote staff. To excel in this role, you will need to provide a good combination of technical and customer service skills.
How You Will Contribute:
Support the IT infrastructure for a department or office including the physical network, servers, and applications
Support the desktop environment and physical security at the local office
Evaluate the technology process problems and recommend solutions
Provide support for complex computing environments in areas such as hardware, software, and networks
Perform support for special applications requiring extensive knowledge and expertise
Design and deliver training for enterprise tools and applications
Executes core administration tasks and functions in specific areas assigned within guidelines and service levels
Follow up on outstanding requests/incidents and ensure timely resolution
Coordinate and support the use of audio and video equipment in conference rooms
Manage and monitor internal assets to ensure accurate inventory records
Skills & Experience to Be Successful:
Expertise knowledge of Windows desktop environments, Win 10/11 and Office 365 Suite
4 Years + experience working in an office/enterprise setting, supporting Windows and MAC environments
Intermediate skills using and maintaining Microsoft Active Directory structure and domains including auditing and group policy
Knowledge of Information Security, Network Security, Firewall Administration, and System Administration
Working knowledge of Azure/Entra/Intune management
Security enablement on Mobile devices (iOS, Android)
Knowledge in Secure Client PC connectivity - ethernet, TCP/IP and VPN, and virtual services
File server knowledge and File Sharing systems, and SFTP applications
Experience with remote desktop support tools, VPN and VDI environments
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written to a wide range of end-users
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
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What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
