Company Description
BEUMER Group
Conveying, loading, palletising, packing, sortation and distribution – BEUMER Group is a leader within the development and manufacture of high-technological intralogistics systems for global markets. Our employees stand out from others thanks to their ability to supply innovative solutions to our customers. They can do this because they know the industry and are passionate about continuously developing and expanding their knowledge. We support these high standards through teamwork, mutual respect and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.
Job Description
We have a great opportunity for an experienced Field Service Engineer to join our team focusing on Customer Support activities. We are looking for a self-starter to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction.
Activities will include:
- planned preventative maintenance as part of pre-agreed service contracts, this will involve changing out worn parts and checking associated components for wear and tear on both mechanical and electrical systems
- produce timely and detailed service reports related to BEUMER sortation and material handling equipment
- supporting installation projects, modernisations and warranty work
- attend breakdowns with the ability to troubleshoot, test and repair technical equipment
- operational and residential site cover
- working individually and as part of a team on various customer sites around the UK
- low Level Controls: Siemens S7 PLC, TIA Portal, Profibus, ASi-Bus networks
- populating RAMS related to the work to be undertaken
- ensure H&S standards are adhered to
The Candidate
To be successful in your application you must have the following skills, abilities or qualifications:
- proven field service experience with the ability to build positive relationships with customers
- possess a high level of electrical/mechanical control knowledge and awareness
- have experience of or be able to quickly develop a working knowledge of Siemens S7 PLC, TIA Portal, Profibus, ASi-Bus networks
- should have a broad knowledge of Material Handling systems
- must have an electrical or multi-skilled qualification – ONC or Equivalent
- must be able to fault find on electrical and mechanical systems to diagnose errors or technical problems and determine proper solutions
- cooperate with technical team and share information across the organisation
- comprehend customer requirements and make appropriate recommendations/briefings
- must be willing to travel nationally and occasionally internationally
Qualifications
Additional Information
- CSCS, First Aid, IOSH, IPAF qualifications would be an advantage
- English literacy
Additional information
Flexibility will be required as there will be night, weekend work and some call-outs to suit the customer requirements.
- Ideally the candidate will be situated in the Midlands or North West
Additional Information
- Health and wellbeing support, including shopping discounts.
- Recommend a friend initiative.
- Increase in holiday entitlement with service.
- Sick Pay.
- Pension
- 25 days holiday plus bank holidays
- Enhanced paternity/maternity pay
Top Skills
What We Do
The BEUMER Group is an international leader in the manufacture of intralogistics systems for conveying, loading, palletising, packaging, sortation, and distribution. With 5,400 employees worldwide, the BEUMER Group has annual sales of about EUR 1.2 billion.
The BEUMER Group and its group companies and sales agencies provide their customers with high-quality system solutions and an extensive customer support network around the globe and across a wide range of industries, including bulk materials and piece goods, food/non-food, construction, mail order, post, and airport baggage handling.
Long-term success instead of short-term profits
To achieve long-term success, a company needs sustainable development and reliable partnerships. This requires trust and solid core values.
Responsibility for products ...
These values guide us in our efforts to continually and sustainably improve our products, processes, and organisation. Our pursuit of quality leadership leads to outstanding performance in our work, processes, products, services, and in the quality of our customers' results.
... and the environment
For us, sustainability means a balance between environmental sensitivity, economic success, and social responsibility. Energyefficient, environmentally friendly, and safe production and product design are just as important as avoiding accidents and health risks.
We achieve this through:
• Energy-efficient product design
• Future-oriented technologies
• Prevention of environmental pollution, accidents, and health risks
• Ongoing product optimisation and employee training
• Commitment that goes above and beyond legal requirements
Legal notice: https://www.beumergroup.com/en/legal-notice
YouTube: https://www.youtube.com/user/BeumerGroup
Facebook: https://www.facebook.com/BeumerGroup
Twitter: https://twitter.com/BEUMERGroup
