Organic Social Team Manager

Company Overview:

Privately owned and operated, Digible was founded in 2017 with a mission to bring sophisticated digital marketing solutions to the multifamily industry. We offer a comprehensive suite of digital services as well as a predictive analytics platform, Fiona, that is the first of its kind. 

At Digible, Inc. we love to celebrate our diverse group of hardworking employees – and it shows. We pride ourselves on our collaborative, transparent, and authentic culture. These values are pervasive throughout every step of a Digible employee's journey. Starting with our interviews and continuing through our weekly All Hands Transparency Round-up, values are at the heart of working at Digible.

We value diversity and believe forming teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds and different industries to apply. Come join us and find out what the best work of your career could look like here at Digible.

Digible Core Values:

• Authenticity - The commitment to be steadfast and genuine with our actions and communication toward everyone we touch.
• Curiosity - The belief that a deep and fundamental curiosity (the "why") in our work is vital to company innovation and evolution.
• Focus - The collective will to remain completely devoted and ultimately accountable to our deliverables.
• Humility - The recognition and daily practice that "we" is always greater than "I".
• Happiness - The decision to prioritize passion and love for what we do above everything else.

The Role:

Digible, Inc. is looking for an Organic Social Team Manager to join our team!

The Organic Social Manager is responsible for leading, growing & retaining a team of 6-8 employees, innovating and improving our process & strategy, and ensuring the personal growth of each team member.

Digible is expected to grow revenue by 50% over the next 12 months, increasing account volume and driving team growth. The Organic Social Team Manager will have strong leadership and communication skills and a deep Social background.  This role reports directly to the Director of Organic Media and works closely with the rest of Digible’s leadership team.

You’ll love this job if you:

• Love building a team and inspiring others
• Are extremely process-oriented and results-driven, can manage to numbers, and hold the team accountable 
• Enjoy improving workflow & maximizing performance/efficiency
• Have experience thriving in a fast-paced agency environment
• Anticipate growth needs and organize work and bandwidth across multiple individuals
• Elevate through delegation
• Are skilled at building business cases and advocating for team needs while keeping company objectives top of mind
• Are a natural leader and problem solver
• Are a team player and naturally think “we” instead of “I”, adopting a company-first mindset
• Have an insatiable appetite for learning and self-improvement and are striving to be the best version of yourself

What you’ll do:

• Manage and oversee a team of 6-8 Organic Social Specialists, Analysts, and Strategists, all focused on delivering the best-in-class Organic Social strategy to our clientele while focusing on performance and efficiency goals
• Hire, retain, and coach your team
• Stay up to date on industry trends for both multifamily and Organic Social
• Improve employee Onboarding & Training Curriculum (short/long term)
• Conduct employee 1-1s, team meetings, quarterly planning & performance/annual reviews
• Set minimum expectations and standards of excellence for your team
• Work alongside the Director of Organic Media to develop and execute annual business plans, including but not limited to VTO, SMART Goals, KPIs, Milestones, etc.
• Communicate system for accountability
• Develop team (sub) culture through collaborative process and trust

How success will be measured:

• Team efficiency (accts/fte & rev/fte)
• Team happiness scores
• Team Engagement Metrics

You should have:

• 5+ years of relevant experience in an Organic Social role
• 2+ years of digital agency experience
• Management experience is a strong plus
• Multifamily/Senior Living/Student Housing Experience a strong plus

Pay, perks, and such:

• Annual Salary of $85k-110k
• 4-Day Work Week (32 Hour Work Week)
• WFA (Work From Anywhere)
• Profit Sharing Bonus
• We offer 3 weeks of PTO as well as Sick leave, and Bereavement.
• We offer 11 paid holidays
• 401(k) + employer match
• 75% employer-paid health benefits, including Medical, Dental, and Vision.
• We provide a $75/ month reimbursement for Physical Wellness
• We provide a $75/ month reimbursement for Mental Wellness
• $1000/year travel fund for employees who have been with Digible for 3+ years
• Dog-Friendly Office
• Paid Parental Leave
• Company Sponsored Social Events
• Weekly lunches and snacks for in-office employees

HEADS UP! We believe in transparency throughout our hiring process. To help us ensure a great fit, we'll ask you to share a few professional references during the hiring process who can speak to your experience and skills. We’ll also ask how you think your references will respond to our questions about your experience and skills, and then we'll close the loop by following up directly with your references to confirm the details. It’s all part of our commitment to open, honest communication and our core values: Focus, Authenticity, Humility, Curiosity, and Happiness.