At Specialized, our Field Quality Engineers are the ultimate problem-solvers—blending engineering know-how, operations savvy, and a deep love for bikes to elevate the rider experience. From digging deep into data trends, to debating your favorite MTB Brake system, to collaborating across teams, to rolling up your sleeves to wrench on bikes, this role is all about fast-paced teamwork and meaningful impact. If you're passionate about cycling and thrive in a dynamic, cross-functional environment, come ride with us!
In this role, you will work with multiple teams to identify and solve rider facing challenges on our Turbo Systems (ebike components). Engaging directly with Rider Care, Engineering, Product Management, and our Suppliers to investigate root cause and implement permanent corrective actions.
HOW YOU’LL MAKE A DIFFERENCE
- Lead Early Field Failure Analysis on new products
- Be a go-to technical resource for Rider Care teammates
- Use data to prioritize investigations and validate solutions
- Collaborate globally to improve product quality and rider satisfaction
- Influence future product design through hands-on insights
- Provide detailed feedback and reporting to key Turbo suppliers
- Serve as a key connection point between field-facing teams and Turbo development
WHAT YOU NEED TO WIN
- Bachelors in engineering, Physics, or similar
- 2–5 years in engineering or project management
- Strong communication, project management, and technical skills
- Passionate and experienced cyclist with a strong understanding of rider needs
- Hands-on experience with bike maintenance and mechanical troubleshooting
- Passion for solving rider-facing challenges
- Bonus points for experience with global collaboration, technical writing, Office 365, Confluence/Jira, and Tableau.
BENEFITS
Along with competitive pay, as a full-time teammate you are eligible for the following benefits beginning 30 days from date of hire. Benefits include:
Along with competitive pay, as a full-time teammate you are eligible for the following benefits beginning 30 days from date of hire. Benefits include:
PPO, EPO, HMO Kaiser and HDHP competitive Healthcare benefit plans offered (which include coverage for acupuncture and physical therapy)
Dental and Vision plan
Health Savings Account with a company paid HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
401(k) Matching up to $5,000 plus company paid retirement plan fees
Profit Sharing Plan
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance program
Sick, Vacation and Paid Holidays
Employee discounts and perk program
Parental Leave
Specialized bike for new baby
Education and events reimbursement
For additional information on benefits and perks, please visit: https://benefits.specialized.com
We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!
See what we are up to on LinkedIn, Instagram, and most importantly, our #DogsofSpecialized.
Top Skills
What We Do
Founded on the principle of performance and fueled by innovation, our focus on the rider and their needs is our constant. From seasoned pros and weekend warriors, to kids and commuters—if you ride, we’re for you. The passion we have for sharing our love of bikes with the world can be seen in those who choose to work here. Headquartered in Morgan Hill, CA, the passionate and creative teammates at Specialized have designed and manufactured the world's most innovative bikes and gear since 1974.
Are you ready to join our team and help pedal the planet forward?
