Field Operations Specialist

Posted 2 Days Ago
Be an Early Applicant
Colorado Springs, CO
69K-125K Annually
1-3 Years Experience
Information Technology • Software
The Role
The Field Operations Specialist provides on-site technical support for hardware and software systems for the U.S. Army's space control systems. Responsibilities include maintenance, troubleshooting, and repair of SATCOM systems, technical documentation, training support, and ensuring deployment readiness.
Summary Generated by Built In

Leidos is seeking a talented Field Operations Specialist to join our diverse team and create unique solutions to complex problems. With offices across the United States engaging in the defense, space, cyber and commercial fields, Leidos provides responsive, cost-effective engineering, scientific and IT solutions.

Field Operations personnel provide on-site technical and sustainment support of existing hardware, software, network configurations and new system initiatives at supported customer sites. They provide technical advice for supported products and services, support equipment, and electronic equipment installations. They maintain, troubleshoot, and repair complex systems, and determine the actions necessary to correct malfunctions or design issues. Field Operations staff also provide guidance for the handling, installation, and utilization of various complex systems and equipment. 

This particular position provides sustainment and field support for the U.S. Army 1st Space Brigade’s space control systems. Work is performed at multiple customer locations in Colorado Springs, CO, and at deployed locations worldwide. Contractors deploy with the system to provide on-site support as needed for up to 90-day periods. In this position, the Field Operations Specialist serves as a member of a contractor sustainment team and works closely with military team members to support mission needs. They must be knowledgeable of deployed operations where resources may be limited and a great deal of ingenuity is often required to solve problems.

Primary Responsibilities

Candidate selected for this position will:

  • Analyze and resolve Army SATCOM technical issues.
  • Perform routine, non-routine, and complex maintenance assignments for supported SATCOM systems. This support includes the following sub-systems: communications, networking, antenna, power, timing, signal distribution, trucks, trailers, environmental control, and support equipment.
  • Perform equipment assembly, configuration, installation, integration, calibration, and test.
  • Provide technical advice, assistance, and maintenance services to military SATCOM operators and their managers.
  • Identify and troubleshoot system problems. Conduct tests using a wide range of instruments and test equipment. Analyze results to restore systems or improve performance. Document and report results.
  • Prepare technical documentation and reports.
  • Assist in the planning, preparation, mission engineering of all SATCOM equipment prior to CONUS or OCONUS operations.
  • Participate in training exercises and system deployments.
  • Maintain deployment readiness. (Passports, visas, training, medical, security)
  • Assist engineers with system design, integration and test activities.
  • Assist the sustainment team with the procurement of equipment and parts.
  • Adhere to operations, maintenance and organizational procedures and policies. Review, edit, and recommend changes to technical and procedural documentation.
  • Account for and ensure positive control of critical resources.
  • Maintain workplace and personnel safety by identifying and mitigating risks and intervening to prevent mishaps.
  • Provide telephonic support as required to help isolate and resolve issues.
  • Participate in system and technical training.

Basic Qualifications

  • Bachelor’s degree plus 4-8 or more years of relevant work experience. Additional experience and technical training may substitute for degree requirement. 
  • Training and experience in SATCOM operations, troubleshooting, repair, and electronics. 
  • Must be reliable and demonstrate a high standard of personal integrity. 
  • Good written and oral communication skills.
  • Strong customer-service skills and a high degree of professionalism.
  • U.S. Citizenship and current U.S. passport.
  • Candidate must reside in the Colorado Springs, CO area or be willing to relocate to the Colorado Springs, CO area.
  • Current Secret clearance and eligibility for a Top Secret/SCI clearance is required. 


Preferred Qualifications

  • Deployed military mobile or tactical SATCOM experience.
  • Relevant military space control experience. 
  • Experience working successfully as a member of a technical team. 
  • Ability to work independently with little supervision.
  • Information Assurance and Risk Management Framework experience.
  • Shift work experience.
  • Strong computer skills including experience with Microsoft Windows and Microsoft Office.
  • Current TS/SCI clearance is preferred. 

Candidates who meet 80% or more of the following qualifications for this position should apply to be considered for employment

Original Posting Date:2024-07-26

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $68,900.00 - $124,550.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Top Skills

Satcom
The Company
Alexandria, VA
27,104 Employees
On-site Workplace

What We Do

We Are Leidos

For 50 years we have been tackling some of the biggest problems that face our nation and our world.

OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.

Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.

Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.

Your most important work is ahead.

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