Field Mentor

Posted 10 Days Ago
Be an Early Applicant
2 Locations
In-Office
Mid level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
The Field Mentor provides on-site training and technical supervision to ASP teams, ensuring quality compliance in telecom installations and integration.
Summary Generated by Built In
Join our Team
About this opportunity:
We are excited to offer an excellent opportunity for an experienced telecom professional to join as a Field Mentor, supporting ASP teams in site training, installation, and quality assurance for Ericsson RBS and transmission systems. This role focuses on on-site coaching, technical supervision, EHS compliance, and ensuring strict adherence to Ericsson and customer standards. As a Field Mentor, you will play a key role in developing ASP teams through hands-on guidance in installation, integration, fault-finding, and testing on RAN and transmission networks. You will track team performance, verify site readiness, ensure documentation accuracy, and maintain high safety and quality standards across all project activities.
What you will do:
  • Conduct on-site training and coaching for ASP teams.
  • Address skill and performance gaps identified during theoretical and practical sessions.
  • Submit daily progress reports to the ASP Manager and Mentor.
  • Verify site readiness, including civil and power work, and ensure survey data validation on-site.
  • Confirm material verification against SMR and report deviations promptly.
  • Ensure EHS pre-work checks are completed and closed on time.
  • Oversee site installations to ensure compliance with MOPs, Ericsson standards, and customer quality requirements.
  • Support commissioning, troubleshooting, and integration activities with the back-office team.
  • Ensure teams upload all required data and photos for RSC Pre-PAT/FTR and resolve QA/FTR snags promptly.
  • Verify completion of SRS and IMK/ESI tests and submit logs to the project team.
  • Support material dismantling, packing, and customer site acceptance processes.
  • Supervise and train ASP teams on installation and RF/Transmission fault-finding, including:
  • VSWR testing
  • Sector swaps and tilts
  • Connector replacement
  • RF/IF cabling
  • RAN/Transmission integration and testing
  • Conduct quality audits and evaluate team performance and knowledge growth.
  • Identify and report risks affecting safety, workflow, or quality through proper channels.
  • Manage team KPIs: Quality (FTR/NFTR/QI), Safety (FTP/NFTP), session duration, and adherence to installation standards.

The skills you bring:
  • RBS 6000 installation and configuration (2G/3G/LTE)
  • Script loading, alarm clearance, and fault finding on RBS 6000 systems
  • RF installation, testing, and fault-finding (VSWR, DTF, etc.)
  • Basic software commissioning and system verification
  • Transmission systems knowledge (preferred)
  • Civil work understanding and quality assurance
  • Technical site surveys (TSSR), site planning, and readiness assessment
  • Adherence to telecommunications equipment installation standards

Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Morocco (MA) || Casablanca
Req ID: 778557

Top Skills

Rbs 6000
Rf Testing
Software Commissioning
Telecommunications Equipment Installation
Vswr

What the Team is Saying

Granville
Nicole
Vishal
Mayank
Emily
Aditi
Sneha
Sola
Olga
Christoph
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The Company
HQ: Stockholm
89,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.

We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.

Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.

Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.

Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.

As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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Ericsson Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible
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