The Field Manager will oversee the day-to-day operations of the Technicians on their respective teams. He/she will provide leadership and be responsible for ensuring that the Technicians are prepared and capable of fulfilling GreenScapes' commitments to its customers. A successful FM will lead by example with a hands-on approach and share the company vision with employees while holding direct reports accountable to their responsibilities. A FM is a vital part of the company structure as he/she is entrusted to help ensure branch success.
Responsibilities and Duties
●Ensure that technicians are prepared accordingly every day with the correct products and product amounts along with lawn posting signs and PPE
●Daily inspection of Product Usage at Checkout. If product amount is off more than our standard deviation a spray/spread calibration should take place as well as a recording for the next day at checkout to see improvement
●Are prepared to handle basic daily mechanical repairs of spreader and sprayer equipment to keep technicians operational
●Responsible for daily attendance-taking / disciplinary write ups for your team
●Will take part in the hiring and firing process of all employees on your team as well as formal reviews
●Will be responsible to work with Branch Manager on your Technician's production goals and ensuring work is being completed
●This is your team. Technician happiness is one of your utmost priorities. Create a team environment, oriented on the goals of customer satisfaction, superior quality service and focused production accomplishment.
●Responsible for ensuring communication with Technicians concerning their individual performance as well as the team's, and company's.
●Ensure that technicians are equipped, both in knowledge and ability, to accomplish assigned tasks each day including products, equipment/repairs, technique, and regulatory compliance
●Continue to develop technicians to become better at their jobs as well as challenge and strengthen them to help them grow within the company
●Communicate expectations consistently and lead by example
●Weekly, visit Technicians and their work in the field to ensure that the All Turf Way is being done in cooperation with the BM’s discretion and the BQM's input
●Keeping new hire training focused and on track.
●Ensure that the proper amount of product is being used day by day and that information is being properly recorded by technicians
●Ensure that PPE is being used and that facility and fleet is safe and clean
●Lead in communication, attitude, culture, and safety as an example for technicians
Qualifications
●Cat 24 pesticide license within the set timeframe
●1 year industry experience minimum
●Consistent exemplary performance, attitude, and attendance
●Ability and desire to train others
●Good verbal and written communication skills
●Willingness to discipline subordinates
●Leadership skills
●Physical ability to perform the same work as a technician
We are committed to diversity, equity, and inclusion in the workplace and provide consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state, or local law.
What We Do
Turf Masters Brands partners with the best lawn care companies in North America. We are out to grow more than just grass. Our mission is to carry on the vision of legacy brands while offering our most valuable asset, our people the opportunity to grow along with us
