Field Implementation Manager

Posted An Hour Ago
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Hiring Remotely in USA
Remote
Mid level
Cloud • Enterprise Web • Sales • Software • Transportation
Easy-to-use TMS built for Bulk Haulers
The Role
Lead onsite deployments of Toro's TMS at trucking terminals, translating client goals into rollout plans, delivering hands-on training, troubleshooting issues in real time, coordinating with internal teams, and ensuring smooth transitions from legacy systems while traveling frequently to client sites.
Summary Generated by Built In

Location: Remote - must be located near major airport due to client travel
Type: Full-time

About Toro TMS 

We are Toro TMS, a growth-stage startup working to build the modern operating system for trucking. Our focus is squarely on building the best-in-class, end-to-end transportation management software (TMS) for bulk commodity haulers. 

The Role

As Field Implementation Manager, you’ll be the face of Toro during one of the most critical moments in our client journey: going live. You’ll lead the deployment of our TMS platform at customer sites, ensuring a smooth transition from legacy systems to Toro’s modern, user-friendly solution. This role blends project management, client training, and real-time problem solving all with a people-first mindset.

What You’ll Do

  • Lead onsite implementations of Toro’s platform at bulk trucking terminals, dispatch centers, and warehouses
  • Partner with Sales, Engineering, Product and Operations to translate client goals into actionable rollout plans
  • Deliver hands-on training to dispatchers, drivers, and logistics managers, making tech feel approachable and useful
  • Troubleshoot issues in real time and adapt implementation plans to meet site-specific needs
  • Travel to client sites (up to 70%)

What You Bring

  • 2-4 years of experience in a client facing role, warehousing, logistics or field-based SaaS implementation
  • Strong project management and client-facing communication skills
  • Comfort with dynamic environments and a knack for simplifying complex systems
  • Empathy for frontline users and a bias toward action
  • Willingness to travel and work hands-on with clients

Why Toro

  • Be part of a mission-driven team reshaping an essential industry
  • A culture that values clarity, warmth, and continuous improvement
  • Comprehensive medical, dental, and vision coverage 
  • Unlimited PTO
  • 401(k) policy managed by Empower 

Skills Required

  • 2-4 years of experience in a client-facing role, warehousing, logistics, or field-based SaaS implementation
  • Must be located near a major airport (remote role with significant travel)
  • Willingness to travel to client sites up to 70%
  • Strong project management skills
  • Strong client-facing communication skills
  • Ability to deliver hands-on training to dispatchers, drivers, and logistics managers
  • Comfort with dynamic environments and ability to simplify complex systems
  • Empathy for frontline users and a bias toward action

Toro TMS Compensation & Benefits Highlights

  • Healthcare Strength Employer contributions cover the full employee‑only premium at a Gold‑equivalent level under Aetna options, with dental and vision included. Feedback suggests this compares favorably to many similarly sized tech firms.
  • Leave & Time Off Breadth Unlimited PTO is paired with defined paid federal holidays, including extended Thanksgiving and Christmas breaks. Feedback suggests the mix of uncapped vacation and clear holiday closures is attractive in tech settings.
  • Parental & Family Support Primary caregivers receive extended paid leave and non‑primary caregivers receive a shorter paid leave for birth or adoption. Feedback suggests the duration is on the generous end for a company of this size.

Toro TMS Insights

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The Company
HQ: Chicago, IL
80 Employees
Year Founded: 2020

What We Do

At Toro TMS, we are on a mission to deliver technology that drives lasting improvements for the trucking industry. Our dedicated team has built an easy-to-use, modern end-to-end TMS specifically designed for bulk haulers. From load management and dispatch, to accounting and driver payroll, we provide a single software solution to help our customers move more loads.

Why Work With Us

We’re a fast-growing startup where you’ll work with a world-class team of startup veterans, gain hands-on experience, and grow your career quickly. With a strong track record of promoting from within, we offer real opportunities for impact, learning, and advancement in a high-growth environment.

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Toro TMS Offices

OnSite Workspace

Typical time on-site: None
HQUnion Station Building

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