Field Engineer

Posted 8 Days Ago
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Mexico City, Cuauhtémoc, Mexico City
Hybrid
3-5 Years Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
We help people be their best in the moments that matter.
The Role
The Field Engineer will provide pre and post-sales technical expertise during the installation, implementation, and maintenance of company products. They will ensure client specifications are met, conduct site surveys, and prepare technical documentation while leading project implementations and troubleshooting issues.
Summary Generated by Built In

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewAt Motorola Solutions, we build and connect safety and security technologies in our never-ending pursuit to help keep people safer everywhere. Because we’re all at our best when we feel safe.
In critical communications, we make devices and networks that perform exceptionally in the harshest conditions, so you can stay connected and communicate clearly.
Job Description

The field engineer will be responsible for:

  • Post-sales position in which predominant job responsibilities and requirements occur after receiving project award
  • Provide pre & post-sales technical expertise during the installation, implementation and maintenance of company products and solutions
  • Ensure that client’s needs have been met and that the product/solution is fully functioning according to specification
  • Prepare as-built documentation and performance reports of the systems deployed

Main Responsibilities:

Pre-Sales stage:

  • Team with pre-sales team to clarify the design and requirements of the solutions
  • Conduct frequency planning, link budget analysis and traffic analysis for systems
  • Bring technical expertise to the team to develop project budget and schedule

Post Sales stage:

  • Support project managers to lead all technical aspects of the projects
  • Perform site surveys and help in preparation of installation proposals
  • Lead project implementation working with internal and third party contributors
  • Conduct acceptance tests protocols to ensure that the solution meets project specifications
  • Prepare performance reports
  • Prepare project technical documentation
  • Perform preventive and corrective maintenance of company products and solutions
  • Troubleshoot problems during implementation and support stages

This is a hybrid role, working 3 days from our office (Bosques de Alisos 125, Cuajimalpa de Morelos)

#LI-DR2


Basic Requirements

  • Bachelor of engineering (Telecomm, Computer Systems or related field)
  • 3-5 years of experience in a similar technical environment
  • Windows & Linux knowledge
  • Server virtualization knowledge
  • Networking knowledge
  • Troubleshooting and problem resolution skills
  • Availability to travel 50%
  • English Level B1-B2 or equivalent

In addition to the above, the following technical experience and documents is desirable:

  • Experience Land Mobile radio communication systems
  • Fixed and mobile video solutions
  • Cyber-Security knowledge
  • Project Management knowledge
  • R56 installation guide knowledge
  • U.S. B1/B2 valid Visa
  • Valid passport
  • Driving license


Travel Requirements
50-75%
Relocation Provided
None
Position Type
Experienced

Referral Payment PlanYes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].

Top Skills

Linux
Windows

What the Team is Saying

Tunde
Brian
The Company
HQ: Chicago, IL
21,000 Employees
Hybrid Workplace
Year Founded: 1928

What We Do

Motorola Solutions is solving for safer. We build and connect technologies to help protect people, property and places. Our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security. Learn more about how we’re solving for safer communities, safer schools, safer hospitals, safer businesses – safer everywhere.

Why Work With Us

We are a global family of driven, dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?

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Motorola Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We believe that the next big idea can come from anyone, anywhere, at any time. That’s why we offer office-based, hybrid and remote working models, where Motorolans can do their best work wherever they work best.

Typical time on-site: Flexible
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