Field Based HSS Coordinator - Eagle Pass, TX and Surrounding Areas

Posted 5 Hours Ago
Be an Early Applicant
Eagle Pass, TX, USA
In-Office
24-43 Hourly
Mid level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Conducts face-to-face assessments in members’ homes and community settings, identifies unmet needs, coordinates services, develops service plans, advocates for appropriate care, and maintains documentation according to contractual requirements. The role requires extensive travel across the assigned area, strong organization and time management, proficiency with Microsoft Office, reliable transportation, and clinical healthcare experience or relevant credentials.
Summary Generated by Built In
Requisition Number: 2396160
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
In this Field Based HSS Coordinator role will be an essential element of an Integrated Care Model by relaying the pertinent information about the member's needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. This is a Field Based position with a Home-Based office.
If you reside within 100 miles from Eagle Pass, TX and surrounding areas you will have the flexibility to work on an office-based/Field schedule as you take on some tough challenges.
Primary Responsibilities:
  • Complete face-to-face assessments in members' homes to address unmet needs
  • Travel up to 75% of the time, including travel up to 100 miles from the assigned work location, to meet business needs
  • Meet documentation and turnaround times based on state contractual requirements
  • Time management and organizational skills
  • Coordinating members' services
  • Ability to create, edit, save and send documents, spreadsheets and emails
  • Reside within commutable distance of assigned duties
  • Works on Service Plan

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Must possess one of the following:
    • High School Diploma/GED AND 5+ years of experience working with ABD/SSI population within a clinical health care role
    • Associate's degree with 3+ years of clinical experience
    • Unrestricted LPN/LVN license in the state of TX with 3+ years of clinical experience
    • CHW certification with 3+ years of clinical experience
  • Intermediate level of proficiency with Microsoft Office, including Word, Excel, and Outlook
  • High speed internet in place of residence
  • Access to reliable transportation and valid US driver's license with the ability to travel up to 75% of the time in this 'assigned area' to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices

Preferred Qualifications:
  • LVN/LPN License in state of Texas
  • Ability to create, edit, save and send documents, spreadsheets and emails
  • Reside within commutable distance of assigned duties
  • Works on Service Plan

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24 - $43 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED

Skills Required

  • High school diploma or GED and 5+ years of experience working with the ABD/SSI population in a clinical healthcare role
  • Associate degree and 3+ years of clinical experience
  • Unrestricted Texas LPN/LVN license and 3+ years of clinical experience
  • Community Health Worker certification and 3+ years of clinical experience
  • Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook
  • High-speed internet at the residence
  • Reliable transportation and a valid U.S. driver's license
  • Ability to travel up to 75% of the time within the assigned area
  • Texas LVN/LPN license
  • Residence within commuting distance of assigned duties

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
  • Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
  • Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
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