OnBase Business Analyst

Posted 2 Days Ago
Dallas, TX, USA
In-Office
60K-107K Annually
Junior
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
The OnBase Business Analyst serves as a liaison between business units, IT teams, clients, and development teams. Responsibilities include gathering and documenting requirements, supporting workflow and document management, planning and prioritizing OnBase solutions, leading project meetings, translating requirements into project plans, analyzing system specifications, supporting testing and implementation, and identifying process improvements. The role is fully remote with standard Monday through Friday business hours.
Summary Generated by Built In
Requisition Number: 2388034
This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
UMR, UnitedHealthcare's third-party administrator (TPA) solution, is the nation's largest TPA. When you work with UMR, what you do matters. It's that simple . . . and it's that rewarding.
In providing consumer - oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be powered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth.
Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast - paced and highly diversified career.
The OnBase Business Analyst will serve as a strategic liaison between business units and development teams, supporting workflow and document management across varied operational structures.
This position is a full-time (40 hours/week), Monday through Friday. Employees are required to work our normal business hours of 8:00 AM - 5:00 PM in your time zone.
This will be on the job training and the hours during training will be during normal business hours, Monday - Friday.
Primary Responsibilities:
  • Collaborate with internal business units, IT teams, and external client units to support workflow and document management within the OnBase application.
  • Engage with business and operational teams to strategize, prioritize, develop, and support new and existing products and services within OnBase.
  • Schedule, host, and lead meetings related to project work; document all meetings and distribute notes to relevant teams.
  • Act as the primary communication conduct between business units, operational units, and the OnBase development team.
  • Facilitate and understand requirement-gathering activities, ensuring thorough documentation, analysis, and validation.
  • Translate business requirements into actionable project plans; identify opportunities for process improvement and innovation.
  • Regularly communicate with stakeholders, subject matter experts, business teams, and integrated IT partners.
  • Collaborate with internal and external customers and partners to reevaluate and prioritize ongoing development.
  • Analyze, design, and understand application/system specifications for solutions that address business needs, including methods for testing and installation.
  • Continually seek opportunities to engage emerging technologies within the OnBase application.
  • Work cooperatively within the OnBase team to scrutinize new development, configuration, and coding for efficiency and minimal business disruption.
  • Be recognized and rewarded for performance in an environment that provides clear direction and opportunities for development.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • High School Diploma / GED or equivalent work experience
  • Must be 18 years of age OR older
  • 1+ years of experience using OnBase
  • 2+ years of experience gathering business requirements and implementing projects or procedures based on those requirements
  • Experience with Microsoft Excel (Pivot Tables, Create/Edit, Formula Management)
  • Experience with Microsoft Word (Creating/Editing/Managing documents)
  • Experience scheduling, hosting, and leading meetings
  • Ability to work full-time Monday-Friday, 8:00am-5:00pm

Preferred Qualifications:
  • Proficiency in data analysis, statistical analysis, and identifying patterns and trends

Telecommuting Requirements:
  • Ability to keep all company sensitive documents secure (if applicable)
  • Required to have a dedicated work area that is separated from other living areas and provides information privacy
  • Must live in a location that can receive a UnitedHealth Group-approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:
  • Strong written and verbal communication skills
  • Strong negotiation, facilitation, and collaboration skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • High school diploma, GED, or equivalent work experience
  • At least 18 years of age
  • At least 1 year of experience using OnBase
  • At least 2 years of experience gathering business requirements and implementing projects or procedures
  • Experience with Microsoft Excel, including pivot tables, editing, and formula management
  • Experience with Microsoft Word for creating, editing, and managing documents
  • Experience scheduling, hosting, and leading meetings
  • Ability to work full-time Monday through Friday from 8:00 AM to 5:00 PM
  • Proficiency in data analysis, statistical analysis, and identifying patterns and trends
  • Strong written and verbal communication skills
  • Strong negotiation, facilitation, and collaboration skills
  • Ability to secure company-sensitive documents while working remotely
  • Dedicated private work area separated from other living areas
  • Access to UnitedHealth Group-approved high-speed internet
  • Ability to pass a drug test before employment

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
  • Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
  • Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
Detroit, MI
Dublin, Ireland
Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
Las Vegas, NV
Letterkenny, Ireland
Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
Learn more

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