Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.
WHO WE ARE:
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.
Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.
We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.
If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!
To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.
Title: Senior Manager - Field Architect
WHAT YOU’LL DO
The Field Architect serves as a strategic solution advisor and product architecture expert, representing, implementing and enhancing Duck Creek’s technology vision and design principles for Engineering, customers, partners, and internal stakeholders.
This role is meant for a technically strong, business-savvy professional who can connect engineering, product, and customer needs, ensuring clear communication of Duck Creek’s architectural rationale and hands-on technical guidance.
This role also includes responsibility for the high-level design/architecture decisions and driving continuous improvement in architecture and engineering across the whole Suite of software products.
KEY RESPONSIBILITIES
- Serve as the primary architecture and solution expert to engineering, customers and partners, articulating the rationale, value, design and of Duck Creek’s architecture to address given challenges/problem statement.
- Provide guidance on product architecture, integrations, extensibility, and cloud deployment models.
- Collaborate with Product Management, R&D, and Engineering teams to relay field insights and ensure architectural consistency across Engineering & Customer solutions.
- Conduct architecture deep-dives, design walkthroughs, and technical review sessions with customers and partner teams.
- Develop and demonstrate hands-on prototypes, technical accelerators, and proof-of-concepts to validate and promote architectural best practices.
- Act as a trusted advisor for technical and functional architecture-related queries from customers, Key technology vendors and delivery partners.
- Advocate best practices around performance, scalability, maintainability, and compliance using Duck Creek’s reference architecture.
- Partner with Program Management, Product, and Engineering to ensure technical alignment of ongoing and upcoming initiatives.
- Participate in pre-sales and solution discovery discussions to strengthen customer confidence in Duck Creek’s platform design and architectural approach.
- Develop and deliver technical enablement sessions, whitepapers, and field guides to promote architecture awareness and consistency across teams.
- Promote collaboration and knowledge sharing among field, support, and product teams to accelerate solution maturity and adoption.
- Mentor and help develop engineers and architects in their career growth.
WHAT YOU’VE DONE
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent professional experience).
- 10+ years of experience in software architecture, solution design, or technical consulting in enterprise software environments.
- Proven experience engaging with customers and partners in technical advisory or solution architect roles.
- Deep expertise in enterprise application architecture, including microservices, APIs, integrations, and SaaS/PaaS models.
- Strong understanding of cloud platforms (Preferably Azure) and cloud-native design principles.
- Familiarity with insurance domain systems preferred.
- Proficiency in object-oriented design (.NET and Java) and database concepts, with the ability to perform limited hands-on design or prototyping when needed.
- Excellent communication skills — able to simplify complex architecture concepts for technical and non-technical stakeholders.
- Demonstrated success building customer confidence and influencing architecture decisions.
- High degree of ownership, accountability, and ability to work independently in customer-facing scenarios.
WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW
- Travel: Occasional (10–20%), as required for engagement and collaboration.
- Location: Flexible / Remote.
WHAT WE STAND FOR:
Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, colour, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.
We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.
To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/.
Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected].
Privacy Notice: By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws.
Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited head-hunter or agency resumes.
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Top Skills
What We Do
Duck Creek Technologies is a leading provider of core system solutions and professional services to the P&C and General Insurance industry. All of our functionally rich solutions are available via Duck Creek On Demand, our enterprise SaaS solution.
Why Work With Us
Duck Creek has a highly collaborative work culture, which promotes open exchange of ideas across teams. Leadership is highly receptive of new ideas and help the teams execute it. Duck Creek is highly flexible in terms of work timings which ensures the employees to have a good work life balance.
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