About SpringWorks Therapeutics:
SpringWorks is a commercial-stage biopharmaceutical company applying a precision medicine approach to developing and delivering life-changing medicines for people with severe rare diseases and cancer.
SpringWorks has a diversified targeted oncology pipeline spanning solid tumors and hematological cancers, including clinical trials in rare tumor types and highly prevalent, genetically defined cancers. SpringWorks’ strategic approach and operational excellence in clinical development have enabled it to rapidly advance its lead product candidates into late-stage trials and enter into multiple collaborations with innovators in industry and academia to unlock the full potential for its portfolio and create more solutions for patients with cancer.
About the Job:
The Field Access Manager (FAM) is a critical front-line member of the Patient Support Services (PSS) organization and will rely on strong problem-solving skills to support patient access and deliver an exceptional customer experience. The FAM is a critical component of customer support and will be the field subject matter expert on access, reimbursement, and patient support services in their assigned regions. They will work collaboratively across multiple internal stakeholders and will serve as a resource for HCP practices/groups, health systems, and institutions to help address patient access and resolve reimbursement issues.
Key Responsibilities:
- Execute market access strategies to maximize patient access; continuously assess strategies in response to changing market dynamics and payor landscape
- Provide education to HCPs/office staff regarding access/reimbursement and payor policy updates in support of an HCP’s independent clinical decision to use company products
- Proactively communicate and educate regarding SpringWorks patient support program, services, and resources offered to HCPs and related office personnel.
- Work cross-functionally to craft and implement geographic business plans to support appropriate patient access
- Collaborate with the patient support program, specialty pharmacies, case managers, and other cross-functional partners, to address escalations and access issues for patients
- Provide resolution and trouble-shoot field account access/reimbursement issues, needs, concerns and/or challenges
- Act as a bridge between the customer, the patient services team, and payor account management team to address payor access challenges
- Champion patient support and reimbursement process improvement
- Develop local solutions through account and market insight and provide leadership with market intelligence
- Maintain knowledge base necessary to ensure support of all access and patient/payor support programs and resources offered
- Utilize data analytics and market research to identify trends and insights relevant to market access
- Ensure that all market access activities are in strict compliance with regulatory standards and industry best practices
- Perform other duties and responsibilities as assigned
Qualifications:
- Education: Bachelor’s Degree required. Advanced degree preferred
- 7+ years of pharmaceutical and/or biotech experience required
- Minimum of 3 years in rare disease, Oncology or Neurology experience required
- 3+ years of relevant experience in the following: Patient journey navigation, payor, reimbursement, medical billings and coding, specialty pharmacy and distribution, or patient services
- Proven track record of successfully securing patient access
- Strong understanding of the pharmaceutical regulatory and compliance guidelines
- Launch experience required
- Experience in patient administered products (Part D, oral)
- Experience working in a collaborative, dynamic, accountable environment
- Expert in US market access environment with deep knowledge of recent policy changes, external product launches and current dynamics in Rare, Oncology and/or Neurology
- Ability to analyze complex data and translate into actionable access strategies
- Proficient in local payor, reimbursement and patient access knowledge with the ability to effectively convey knowledge to key stakeholders
- Excellent interpersonal, leadership and communication skills within a matrix team environment
- Inclusive, people first leader with demonstrated examples of successful collaboration and engagement in a fast-moving environment
- Strong communication both written and verbal
- Drive a collaborative function that embraces change and drives excellence
- A connector and one who thinks and acts as one team
- Collaborative and curious by nature
- Embody the SpringWorks Values to act with empathy and humility to drive a culture that takes ownership and accountability for their individual and teams’ performance
- Strong interpersonal communication skills to collaborate with colleagues, stakeholders, and vendors effectively and clearly in a remote hybrid work environment
- Ability to travel occasionally including overnight stay driven by business need
- Candidate must live in the assigned region of the United States: CO, UT, AZ, WA #LI-Remote
Location Classification – Remote:
Officially classified as working full-time from employee’s home office within the United States or respected region, with the expectation to travel to SpringWorks Therapeutics offices or other locations on occasion as business needs.
Compensation:
The expected salary range for this position is $185,000 – $200,000. Actual pay will be determined based on experience, qualifications, location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.
We also offer a comprehensive benefits package for our team of SpringWorkers and their families, including competitive compensation, annual cash bonuses and equity grants, 401K matching, fully covered medical, dental, and vision plans, and a full week of holiday break at year end. It’s the right thing to do – and helps us be healthy, happy, and at our best for the people who need us.
SpringWorks Leadership Principles:
- Change Steward - Recognize that change is essential; set goals that align to the Company’s strategy and create positive momentum for change; adapt business practices as necessary to adjust to ever changing requirements
- Excellence Driver - Drive high performance and ownership through an open dialog; recognize performance, empower teams and create accountability for results
- Growth Coach - Set clear expectations, provide frequent feedback, coaching, and encourage continuous learning; leverage individual strengths to help SpringWorkers unleash their potential and grow in their jobs and careers
- Community Builder - Establish connections with others to build strong teams that trust each other and are great at collaborating to achieve goals; create a diverse, inclusive, and psychologically safe environment
DE&I:
We believe in fostering a culture of belonging. Explore how we are committed to DE&I
EEO Statement:
SpringWorks maintains an EEO Policy providing for equitable opportunities for employment and conditions of employment to all employees and applicants regardless of actual or perceived sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender, gender identity or gender expression, sexual orientation, partnership status, marital status, familial status, pregnancy status, race, color, national origin, ancestry, caste, religion, religious creed, age, alienage or citizenship status, veteran status, military status, physical or mental disability, past or present history of mental disorder, medical condition, AIDS/HIV status, sickle cell or hemoglobin C trait, genetic predisposition, genetic information, protected medical leaves, victims of domestic violence, stalking, or sex offense, political affiliation and any and all other characteristics or categories protected by applicable federal, state or local laws. SpringWorks treats all employees and applicants fairly in the selection process (and in other personnel activities) by giving all employees and applicants the same opportunities for employment. SpringWorks’ Equal Employment Opportunity Policy is intended to ensure that there are no barriers that would prevent members of a protected group from a fair and equitable opportunity to be hired, promoted, or to otherwise take advantage of employment opportunities.
This Equal Employment Opportunity Policy applies to all aspects of employment, including, without limitation, recruitment, hiring, placement, job assignment, promotion, termination, transfer, leaves of absence, compensation, discipline, and access to benefits and training. Any violation of this Policy will result in disciplinary action up to and including termination of employment.
For more information see our Privacy Policy - Springworks (springworkstx.com)
What We Do
Springworks is a Bangalore and Santa Monica-based HR technology startup that is building tools and products to simplify recruiting and help organizations engage and retain their employees.
The product stack from Springworks includes:
SpringRole — verified professional-profile platform backed by blockchain,
SpringVerify — B2B verification platform,
SpringRecruit — a forever-free applicant tracking system,
EngageWith — an employee recognition and rewards platform that enriches company culture, and
Trivia — a suite of real time, fun and interactive games platform for remote team-building.
Springworks prides itself on being an organization focused on employee well-being and workplace culture leading to the 100+ employee strength company being rated 4.9 on Glassdoor.
We're a remote-first company and always hiring: springworks.springrecruit.com
