Job Description:
Airbus FHS (Flight Hours Services) is a service provider for airlines that delivers spare parts to its customers worldwide as well as Engineering and Maintenance services.
The Job Holder guarantees the compliance of FHS to processes and regulations, as well as supports FHS to achieve their deliverables Right First Time for continuous Customer satisfaction.
Primary Responsibility:
Provide advice, analysis and operational statements to FHS teams on regulatory/quality topics and define relevant action plans to support the reduction of FHS parts in quarantine. Deploy quality awareness sessions when needed.
Provide quality support to FHS Safety Management System (SMS) and Component Issue Management (CIM).
Support the deployment of the Problem Solving methodology and facilitate the resolution of the complex Problem Solving issues (9S) with the local FHS teams.
Ensure that FHS deliverables are compliant with the applicable Airbus standard and the regulatory & Customer’s contractual quality requirements by performing internal surveillance activities. Propose opportunity of improvements.
Issue surveillance reports and collaborate with relevant departments to close findings, according to the global FHS surveillance plan. Ensure that follow up actions required to address findings are completed with the use of Problem Solving methodology when necessary.
Lead, promote and contribute to quality continuous improvement initiatives to improve the performance of FHS way of working and deliverables.
Contribute to deploy and comply with the Airbus Business Management System (BMS), in close coordination with the central FHS Quality Team. Contribute to FHS process deployment and standardization projects.
Other duties reasonably determined from time to time by the Company
Secondary Responsibility:
Promote Quality and Safety culture.
Support and contribute to the FHS development and transformation projects by guaranteeing adherence to standards and requirements.
Support the definition and follow of relevant local Quality Key Performance Indicators (KPI).
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Customer Services Sdn BhdEmployment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
Quality AssuranceBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Skills Required
- Expertise in regulatory and quality compliance for aviation parts and services
- Experience with Safety Management System (SMS) processes
- Experience with Component Issue Management (CIM)
- Proficiency in Problem Solving methodology (9S) and facilitation of complex problem resolution
- Ability to perform internal surveillance/audits and produce surveillance reports
- Knowledge of Airbus Business Management System (BMS) and process deployment/standardization
- Experience driving continuous improvement initiatives and defining quality KPIs
Airbus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbus and has not been reviewed or approved by Airbus.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive in several locations, including medical, dental, and vision options available from day one in the U.S. Access to life insurance, disability coverage, and employee assistance/wellbeing support adds breadth to the health offering.
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Retirement Support — Retirement support is framed as a meaningful part of the package through plans such as a 401(k) with company matching in the U.S. These programs strengthen long-term financial security beyond base wages.
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Leave & Time Off Breadth — Time-off provisions are described as generous in some settings, including vacation availability from day one and extended holiday coverage. Flexible working arrangements and hybrid options further increase the perceived value of time-related benefits.
Airbus Insights
What We Do
Airbus is a global leader in aeronautics, space and related services. In 2020, it generated revenues of €49.9 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide. Airbus is an international pioneer in the aerospace industry and a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We believe that it’s not just what we make, but how we make it that counts; promoting responsible, sustainable and inclusive business practices and acting with integrity. Our people work with passion and determination to make the world a more connected, safer and smarter place, on the ground, in the sky and in space.
