Festival Coordinator, Accessibility

Posted Yesterday
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Hiring Remotely in United States
Remote
22-22 Hourly
Junior
News + Entertainment • Social Impact
The Role
Coordinates accessibility requests and communications for the Sundance Film Festival. Responsibilities include managing hotlines and support tickets, coordinating accommodations and accessibility vendors, developing training materials, organizing tracking systems and meetings, documenting procedures, supporting cross-department projects, and preparing a comprehensive wrap report. The role requires clear communication, strong organization, ADA awareness, attention to detail, and the ability to manage competing deadlines during a seasonal festival period.
Summary Generated by Built In

POSITION OVERVIEW

Inclusion is a core value at Sundance Institute, and we are deeply committed to serving artists and audiences from all communities through the Sundance Film Festival. The Festival Coordinator, Accessibility is charged with coordinating and facilitating accessibility processes and requests during the Sundance Film Festival, seeking an equitable experience for all attendees. The Festival Coordinator will be responsible for managing the Accessibility hotline, responding to support tickets, and creating internal and external-facing Accessibility materials.

This seasonal position works full-time (40 hours per week) from Wednesday, November 18, 2026 to Tuesday, February 2, 2027 and may be required to work extended hours, including some evenings, weekends, and holidays to meet key deadlines and respond to on-call needs as assigned. This position may be based within a commutable distance to Boulder, CO, Salt Lake City, UT, Los Angeles, CA, or New York, NY, until the department comes together in Boulder, CO in January to support the in-person elements of the Festival. Preference will be given to candidates based within a commutable distance to Boulder.

Top priorities include but are not limited to…

  • Serving as primary point person for all external questions, concerns, or inquiries related to Festival accessibility.

  • Monitoring the accessibility hotline, inbox, and public online accessibility form daily, responding to all incoming requests and questions in a timely manner.

  • Coordinating all Festival accommodation requests and ensuring these are communicated to the appropriate internal stakeholders.

  • Facilitating services and coordinating schedules with vendors including ASL providers, CART Services, etc. under the direction of the Festival Manager, Accessibility.

  • Supporting the creation and implementation of accessibility training content and materials for internal and external use.

  • Facilitating the organization of team shared folders, request tracking systems, project management systems, standard operating procedures, and meeting agendas with several departments.

  • Acting as the lead notetaker for weekly accessibility committee meetings.

  • Supporting the administrative components of various accessibility projects, as directed.

  • Streamlining incoming accessibility requests for non-Sundance hosted events with Festival corporate partners.

  • Leading the collection and documentation of a comprehensive wrap report with other departments, as directed.

You have the following direct or transferable skill sets:

  • 2 years of administrative coordination, people operations, or DEAIB-related work.

  • Basic understanding of the ADA and accessibility.

  • Strong attention to detail and accuracy in recording, tracking, and issuing information.

  • Strong verbal, written, and interpersonal communication skills required to work effectively with a variety of people.

  • Strong organizational skills including the ability to manage and prioritize to meet simultaneous deadlines.

  • Preferred experience in working with people with disabilities.

  • Preferred conflict resolution skills with a background that includes managing stressful situations.

  • Legal authorization to work in the United States.

You will be successful in this role if you...

  • Implement and communicate clear operational elements related to accessibility for the Sundance Film Festival.

  • Consistently have effective, clear and concise communication with Festival attendees and patrons as well as internal staff.

  • Develop and proofread training materials that cater to various learning styles, ensuring content is inclusive and accessible to all participants.

In addition to an hourly pay of $22.25, this position* is eligible for benefits & perks, highlights include:

  • Paid sick leave and Institute holidays

  • Employee assistance program

  • Employee Wellness Initiatives

  • Sundance Film Festival passes and benefits (varies each year)

*Applications open 10/15/2026 and will be accepted for at least one week

Skills Required

  • Two years of administrative coordination, people operations, or diversity, equity, accessibility, inclusion, and belonging-related work
  • Basic understanding of the Americans with Disabilities Act and accessibility
  • Strong attention to detail and accuracy in recording, tracking, and issuing information
  • Strong verbal, written, and interpersonal communication skills
  • Strong organizational skills and ability to manage simultaneous deadlines
  • Legal authorization to work in the United States
  • Experience working with people with disabilities
  • Conflict resolution skills and experience managing stressful situations
  • Availability for full-time seasonal work, including evenings, weekends, holidays, and on-call needs as assigned
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The Company
HQ: Park City, UT
Year Founded: 1976

What We Do

Sundance Institute is a globally recognized non-profit organization dedicated to championing independent voices in storytelling. Its mission is to discover, support, and inspire independent film, media, and theatre artists from the United States and around the world. By providing resources and platforms, including the acclaimed Sundance Film Festival, the Institute connects innovative creators with global audiences to ignite empathy and inspire meaningful change.

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