Federal Services Contract Manager - CTJ - TS

Microsoft's Deal Desk is a strategic partner to Sales, helping shape and execute complex deals with Microsoft’s largest and most strategic customers. We are actively seeking a Federal Services Contract Manager to join our team  in Reston, Virginia where you will balance customer needs, commercial judgment, and policy compliance to structure clear, executable agreements that drive long‑term success.

Collaborating closely in a diverse and inclusive environment with customers of all sizes, the Federal Services Contract Manager is empowered to design and execute customized services deals with customers to help them achieve more with Microsoft services. As a Federal Services Contract Manager on our team, you will work in partnership with Microsoft’s sales teams and business groups to develop strategies for increasing Services revenue and accelerating customer satisfaction. We are looking for self-motivated people who love building relationships, analyzing business deals, simplifying complex scenarios, and creating deal terms which represent a mutual win for customers and for Microsoft. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

• Make empowered decisions on customer agreements, exercising sound business judgment.
• Negotiate services contract terms and conditions to close deals.
• Collaborate with sales, legal, finance, and other business groups to design winning offers and deal constructs.
• Own the review, negotiation and approval of non-standard contract terms and non-standard contract documents.
• Drive business adherence to Services guidelines and policies.
• Ensure negotiation strategies for services adhere to established principles and standards and help adapt those principles to the evolving technology marketplace.
• Share best practices and coach sales teams to improve Microsoft’s deal-making capabilities and accelerate deal timelines.
• Other
  • Embody our culture and values

Required Qualifications

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
  • OR equivalent experience.

Other Requirements

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• The successful candidate must have an active U.S. Government Top Secret Security Clearance.  Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
• Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.    
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.   

Preferred Qualifications:

• Software/Cloud Services industry consulting and support contract management experience with United States Federal Government preferred.
• Managing Customer contract and agreement while applying sound business judgment and contracting principles.
• Proven complex negotiation skills.
• Demonstrated decision-making and problem-solving skills in a cross-functional environment.
• Effective interpersonal, verbal, oral and written communication ability, adaptable to engagements with all levels of an organization.
• Highly attentive to workflows and deadlines.
• Thoughtful risk-taking, with a demonstrated growth mindset and curiosity to learn independently.
• Experience in sales and negotiation strategies ensuring adherence to established guidelines, policies, and legal standards.
• Comfortable dealing with ambiguity, managing stakeholder relationships, demonstrating decision-making and critical thinking skills in a cross-functional environment, and adaptable to engagements with all levels of an organization.
• Demonstrated Ability to embrace AI for efficiencies. 

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.