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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Federal Account Executive - DHS Account
Why We Have This Role
The Qualtrics Federal sales team is a group of highly driven individuals dedicated to closing experience gaps across U.S. Federal organizations. The Department of Homeland Security (DHS) Federal Enterprise Account Executive is expected to partner with the DHS Account Lead to pursue all sales efforts within the assigned territory, including prospect identification, lead generation, solution calls, advancing the sales cycle, proposal development, contract negotiation, forecasting and deal closure. The focus is on driving incremental revenue for Federal product lines and buyer personas. As a Federal Enterprise Account Executive, your overarching objective is to drive company revenue growth through net new customer acquisition and strategic expansion across the current customer base within DHS.
How You’ll Find Success
- Takes the initiative to understand the customer mission, create a strategic plan, and execute
- Elevates customer relationships to the next level through dedicated account management
- Experience using enterprise sales processes such as MEDDICC
- Ability to learn and understand product solutions and features with excellent verbal and written communication skills
- Strong quantitative, analytical, and conflict resolution abilities
- Willingness to travel and be client facing 50% of the time (approximate travel time dependent on team and to be confirmed by Hiring Manager)
- Based out of the Washington D.C., Maryland, Northern-Virginia (DMV) area
How You’ll Grow
With a mission-first approach, the Qualtrics Federal team helps some of the largest and most impactful U.S. Federal organizations listen, understand, and take action on customer data. You will sell technology to solve real agency problems and tackle challenges that directly impact the experiences of U.S. citizens. If you love a strategic, analytical sales process and working across diverse stakeholders in the Federal space, selling Qualtrics software will always keep you learning and growing.
Things You’ll Do
- Be a part of the Qualtrics DHS team
- Develop a territory plan and specific account plans to drive usage of the Qualtrics platform across DHS
- Become a trusted advisor to a variety of buyers in the Federal vertical
- Closely engage with clients at all points of the sales cycle - from prospecting, product demonstrations, onsite presentations, and contracting through close
- Drive net new revenue growth through new logo acquisition and expansion of current accounts
- Meet quarterly and annual sales targets
- Be a thought leader and customer advocate with partners to elevate the adoption of experience management (XM)
- Work closely with Qualtrics ecosystem resources and partners to identify and develop new strategic opportunities
What We’re Looking For On Your Resume
- 1-2 years of experience selling SaaS solutions to the Federal vertical
- Successful track record of achieving assigned targets within the Federal vertical
- Successful track record providing executive-level impact to clients and partners
- Well-versed in Federal procurement processes and regulations
- Well-versed in Federal government security standards and policies
- Prior experience in building relationships with relevant Federal contractors
- Prior experience responding to and winning competitive RFx solicitations
- Existing relationships within the DHS and DOJ territory preferred
What You Should Know About This Team
- The Qualtrics Federal team prides itself on a strong culture of collaboration, hard working mentality, and commitment to winning
- Qualtrics Federal is the fastest growing market unit within the company
- We are just getting started. Join a team that is defining the Experience Management category in the Federal space and making a difference for our customers
Our Team’s Favorite Perks and Benefits
- Quarterly in-person team activities
- Federal specific training and focused sales enablement sessions to support individual success and career growth
- Team celebrations to recognize shared success
- Annual company gatherings in Salt Lake City (X4) and Las Vegas (Sales Kick Off)
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office onsite with customers and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.
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For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.
Maryland Annual Pay Transparency Range
$130,000—$145,000 USD
What the Team is Saying
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
