FC Culture and Communication Coordinator

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Salisbury, NC, USA
Hybrid
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
Job Description:
Our Opportunity:
Chewy is looking for a passionate and people-focused Culture and Communication Coordinator (CCC) to join our Fulfillment Center team! In this highly impactful role, you will champion our workplace culture, elevate team engagement, and streamline communication across the site. You'll collaborate closely with the General Manager (GM), Human Resources Manager (HRM), and site leadership to bring Chewy's Operations Team Member Promise (OTMP) to life-creating a workplace where every team member feels seen, supported, and inspired.
If you're someone who thrives on building community, loves creating meaningful experiences, and is ready to make a difference-you'll feel right at home here.
What You'll Do• Serve as a trusted partner to leadership, handling sensitive information with professionalism and care.• Lead planning and coordination of site events, recognition programs, and initiatives that celebrate and connect team members.• Manage the Employee Relations Incentive Budget, ensuring thoughtful, strategic use of resources.• Represent the site in community partnerships and events, helping to build strong local connections.• Collaborate with Corporate Communications, PR, and Branding teams to deliver timely, engaging updates to team members.• Support cross-functional teams-including Recruiting, HR, Facilities, and Safety-on key culture and communication initiatives.• Keep leaders organized: manage calendars, plan travel, create agendas, and track action items for follow-up.• Own day-to-day office logistics, from managing supplies and meeting rooms to taking meeting notes and submitting expenses.• Ensure events run smoothly-from catering and logistics to creating a welcoming and inclusive experience.• Respond to day-to-day needs and take initiative to support evolving business priorities.
What You'll Need• Associate or bachelor's degree preferred, or equivalent experience.• 2+ years of experience in an administrative, coordination, or team support role.• A genuine passion for creating a positive, inclusive, and people-first workplace.• Excellent organization and time-management skills with strong attention to detail.• Ability to handle confidential information with integrity and professionalism.• Strong written and verbal communication skills, with a collaborative mindset.• Comfort working across teams and levels in a fast-paced, dynamic environment.• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).• Flexibility and adaptability-able to manage multiple projects and shifting priorities.• Availability to work a Monday-Friday schedule, with occasional overtime as needed.
Why Chewy? At Chewy, we're building more than a business-we're building a culture of belonging, recognition, and growth. As a Culture and Communication Coordinator, you'll play a key role in shaping that environment and making our Fulfillment Center a place where everyone can thrive.
Ready to make a real impact? Apply today and join our pack!
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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The Company
HQ: Boston, MA
17,800 Employees
Year Founded: 2011

What We Do

Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN

Why Work With Us

Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.

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Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQBoston, MA
HQPlantation, FL
Bellevue, WA
Dallas, TX
Minneapolis, MN
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