Our Opportunity:
Chewy is seeking a Food Safety Program Manager to support the continued growth of our Fulfillment Network. The Regional Food Safety Specialist will be responsible for partnering with the Site Operations team, Continuous Improvement, Learning, Quality, and Facility teams to manage the deliverables required at the FC network. They will support the implementation, maintenance, and improvement of the food safety program by providing technical leadership for pest control, sanitation, good distribution practices, temperature control, and other facets of title 21 of the code of federal regulations. This role will work cross functionally to perform risk assessments and provide guidance on corrective measures.
What You'll Do:
- Audit Fulfillment Centers (FC) on a regular cadence and provide direct feedback to the site leadership regarding findings.
- Initiate, and propose closure of corrective actions taken.
- Provide input for potential preventive and corrective actions to be taken.
- Support the development, adherence, and improvement of food safety policies, trainings, and procedures.
- Develop, implement, and coordinate training for food safety initiatives, policies, and procedures.
- Work closely with Quality to mitigate negative customer feedback.
- Independently provide technical guidance on pest exclusion, sanitation, and good distribution practices.
- Evaluate equipment and activities around the FC network against risk assessments and internal policies.
What You'll Need:
- BS in Chemistry, Biology, Food Safety, Food Science, Environmental Engineering or related technical field is required
- Advanced MS in Chemistry, Biology, Food Safety, Food Science, Environmental Engineering or related technical field is preferred
- Minimum of 2+ years in Food Safety and Quality Control in a distribution, warehousing, and/or manufacturing setting.
- Must be PCQI certified.
- HACCP, SQF/BRC certification preferred.
- Extensive knowledge of FDA regulations and how to apply them, specifically 21 CFR 502, 117, and 1.
- Comprehension and practical application of risk assessments.
- Proficiency in Microsoft Office.
- Strong communication, teamwork, analysis, judgement, customer focus, and vendor focus skills.
- Ability to analyze and verify record data, corrective measures, and to perform a hazard analysis of both commodity types and processes.
- Ability to work effectively and efficiently under pressure while managing competing demands and tight deadlines.
- Experience leading change in multiple site environments.
- Must be willing to travel up to 50%
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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