FBS WFM Coordinator - Support Services

Reposted 5 Days Ago
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Pune, Mahārāshtra, IND
In-Office
Junior
Information Technology
The Role
Audit and approve employee timecards, track PTO/FMLA/leave, identify attendance trends using WFM and timekeeping systems, coordinate with Payroll/HR/Claims, produce ad hoc reports, and provide frontline timekeeping support to employees and leaders.
Summary Generated by Built In

Conducts daily and weekly auditing of employee benefit time, including PTO, FMLA, and other leaves of absence, within various workforce management and company timekeeping systems. Updates applicable systems with attendance and status entries. Uses foundational data analysis techniques and system reporting tools to identify employee attendance trends and patterns. Communicates findings and concerns to leadership and HR. Communicates with Payroll, HR, and Claims WFM Scheduling team to facilitate accurate application of employee benefit time to address associated pay status questions. Provides front line service to employees, supervisors, and managers related to timekeeping, benefit time, and exceptions driven by wage and hour compliance reporting. Conducts leader sign-off of timecards for supported employees. Reviews employee timecards and validates hours worked as recorded in workforce management and company timekeeping systems. Approves timecards or coordinates with leaders to resolve discrepancies or concerns. Creates ad hoc reporting as requested. Performs other duties as assigned.

Role Description:

This position provides administrative support for timekeeping and compliance for a business unit. The role performs moderately complex tasks with a high degree of confidentiality, organization, and attention to detail to support internal customers at all levels within the department. Responsibilities include timecard auditing and approval, employee attendance tracking, and wage and hour compliance. The position provides excellent customer service via email, phone or in-person interactions. Occasional weekend work may be required.


Requirements

Total Experience: 01 to 03 Years

Work Timings (India): 06:30 PM to 03:30 AM IST

Must to have Skills : Analytical skills, Microsoft Office suite, Cisco and IEX, workforce management tools, Demonstrated written communication skills, Strong verbal communication and listening skills, Critical thinking and Problem Solving.


Benefits

Competitive compensation and benefits package:

  1. Competitive salary and performance-based bonuses
  2. Comprehensive benefits package
  3. Career development and training opportunities
  4. Flexible work arrangements (remote and/or office-based)
  5. Dynamic and inclusive work culture within a globally renowned group
  6. Private Health Insurance
  7. Pension Plan
  8. Paid Time Off
  9. Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/

Skills Required

  • Total experience: 01 to 03 years
  • Work timings (India): 06:30 PM to 03:30 AM IST
  • Analytical skills
  • Microsoft Office suite
  • Cisco
  • IEX
  • Workforce management tools
  • Demonstrated written communication skills
  • Strong verbal communication and listening skills
  • Critical thinking and problem solving
  • Experience auditing PTO, FMLA, leaves of absence, and timecards
  • Ability to provide frontline service to employees, supervisors, and managers
  • High degree of confidentiality, organization, and attention to detail
  • Availability for occasional weekend work

Capgemini Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capgemini and has not been reviewed or approved by Capgemini.

  • Healthcare Strength Health coverage is positioned as comprehensive, spanning medical, dental, and vision alongside life and AD&D options. Additional wellbeing supports like employee assistance programs, gym discounts, and pet insurance broaden the value beyond core insurance.
  • Parental & Family Support Family-related benefits include maternity/paternity leave and broader family-forming support such as fertility and surrogacy assistance in some locations. Inclusive caregiving supports like back-up child and elder care and out-of-state medical travel are also highlighted.
  • Equity Value & Accessibility Equity participation is available through recurring employee share ownership or purchase programs, creating a longer-term wealth-building option in addition to salary. Eligibility and local access can vary, so confirming participation windows and requirements is important.

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The Company
HQ: Issy-les-Moulineaux
340,000 Employees
Year Founded: 1967

What We Do

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.

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