FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.
We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.
Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
What to expect on your journey with us:
- A solid and innovative company with a strong market presence
- A dynamic, diverse, and multicultural work environment
- Leaders with deep market knowledge and strategic vision
- Continuous learning and development
Systems administrator supports Configuration, user permissions, testing, integration SME, Basic reporting, and supports the overall technology roadmap efforts. This position manages, maintains, and optimizes claims systems to ensure reliability and performance. The role performs day-to-day claims systems administration activities and acts as a claims systems expert to provide technical support for end users. Performs work with a limited degree of supervision, with oversight focused only on complex new assignments.
Responsibilities
- Maintains reliability and performance of claims systems by monitoring, running tests, and troubleshooting.
- Demonstrates strong problem-solving abilities to proactively identify, evaluate, and resolve moderately complex to complex issues related to claims systems.
- Acts as a subject matter expert in one or more claims systems.
- Applies in-depth knowledge to efficiently manage and troubleshoot system-related issues.
- Provides technical support for end users and responds to various questions and issues.
- Coordinates with IT to configure and manage claims systems within the IT infrastructure. Implements Agile methodology when collaborating with cross-functional teams and IT to develop plans, schedules, and requirements for deployment of claims systems.
- Researches, develops, tests and implements claims systems upgrades or enhancements.
- Recommends technology solutions to improve manual processes.
- Conducts and responds to regular audits of claims systems to ensure compliance.
- Implements measures for systems and data security and adherence to requirements.
- Builds and maintains relationships with external vendors to optimize the integration and use of claims systems.
- Queries and manipulates data to solve business problems including data extraction from relational databases.
- Creates and maintains defined processes and practices to ensure consistent and effective operation of claims systems.
- Takes ownership of procedural guides by maintaining accurate and up-to-date records to ensure comprehensive documentation of claims systems, processes, and configurations for knowledge sharing and reference purposes.
- Performs other duties as assigned.
Requirements
- 3 years of experience working as a IS Administrator or related
- Understanding of HR procedures
- 3+ years working with SAP Success Factor or other platforms
- Understanding of M365 tools
- Experience on ticketing systems like ServiceNow
Nice to Have
- Experience working with Power Platform tools
Benefits
This position comes with a competitive compensation and benefits package.
- A competitive salary and performance-based bonuses.
- Comprehensive benefits package.
- Flexible work arrangements (remote and/or office-based).
- You will also enjoy a dynamic and inclusive work culture within a globally renowned group.
- Private Health Insurance.
- Paid Time Off.
- Training & Development opportunities in partnership with renowned companies.
Skills Required
- 3 years of experience as an IS Administrator or in a related role
- Understanding of HR procedures
- 3 or more years of experience with SAP SuccessFactors or other HR platforms
- Understanding of Microsoft 365 tools
- Experience with ticketing systems such as ServiceNow
- Experience working with Microsoft Power Platform tools
Capgemini Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capgemini and has not been reviewed or approved by Capgemini.
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Healthcare Strength — Health coverage is positioned as comprehensive, spanning medical, dental, and vision alongside life and AD&D options. Additional wellbeing supports like employee assistance programs, gym discounts, and pet insurance broaden the value beyond core insurance.
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Parental & Family Support — Family-related benefits include maternity/paternity leave and broader family-forming support such as fertility and surrogacy assistance in some locations. Inclusive caregiving supports like back-up child and elder care and out-of-state medical travel are also highlighted.
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Equity Value & Accessibility — Equity participation is available through recurring employee share ownership or purchase programs, creating a longer-term wealth-building option in addition to salary. Eligibility and local access can vary, so confirming participation windows and requirements is important.
Capgemini Insights
What We Do
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.
