FB Assistant

Posted 5 Days Ago
Be an Early Applicant
St Paul's, London, Greater London, England, GBR
In-Office
Entry level
Travel • Hospitality
The Role
Provides friendly, first-class service to hotel guests in the restaurant and bar. Responsibilities include creating positive guest experiences, communicating confidently with guests and colleagues, maintaining a warm and welcoming attitude, and working effectively in a busy hospitality environment. The role includes job-related training and opportunities for progression.
Summary Generated by Built In

Be Yourself – Be a Bold Team Player – Be Leonardo  
Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!

As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.  If you’re our ideal Food & Beverage Assistant, you will:  • Share your positive energy with guests and your team • Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again! • Have a can-do attitude  • Be confident in speaking with guests and the team – we love building a good rapport  Some of the perks our FB Assistant could enjoy include:
  • Special rates on Leonardo Hotel rooms across the UK & Europe

  • Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops

  • Talent referral scheme

  • Thank You Week: from ice cream trucks to yoga classes and lots in between!

  • Wellbeing Calendar

  • Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a FB Assistant?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Skills Required

  • Positive, friendly personality and attitude
  • Can-do attitude
  • Confidence communicating with guests and team members
  • Ability to build rapport and deliver excellent guest experiences
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The Company
5,500 Employees
Year Founded: 2007

What We Do

Leonardo Hotels is a rapidly growing hotel chain and the European division of the Fattal Hotel Group. It provides lodging services across more than 294 hotels in Europe, the UK, and Israel, catering to both business and leisure travelers. The company offers a portfolio of 3* to 4* Superior accommodations in diverse locations, ranging from city centers to beachfront resorts.

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