Your Impact @ Chanel
As a Fashion Marketing Intern in boutique, you will play a key role in supporting marketing activities, animating client communication and organizing events for the Geneva Fashion boutique. You will help reinforce the client experience and ensure the excellence of CHANEL’s image in Switzerland Geneva
Your Missions
Client Communication & Engagement
- Consolidate communication needs for each collection (physical and digital tools).
- Ensure coordination of Client marketing campaign, following market recommendations, supporting Sales team (FA) and following up their 1-to-1 communication (Digital and Print).
- Support the roll-out of mailing campaigns and gifting strategies, their communication to the teams & follow up
Events & Client Experience
- Support implementation of the client activation calendar and events organization (cocktails, boutique experiences, collection launches).
- Contribute to event logistics: invitations, gifting, suppliers coordination, communication assets, post-event follow-up.
- Consolidate feedback and conduct competitive monitoring of the city.
- Assist the Hospitality team in elevating Client Experience in boutique and rolling-out in boutique services.
- Follow & Animate the team around our monitoring tools for Client Experience: Pulse index & Voice of clients
Profile
- Master’s level student (business school or university), with a strong interest in fashion and luxury
- Previous experience (internship or project) in marketing, events, or client data analysis
- Excellent analytical skills (KPI, CRM, reporting)
- Proficiency in Excel
- Highly organized, detail-oriented, and rigorous
- Proactive, team player, with strong interpersonal skills
- Fluent in French and English.
Internship conditions
An internship agreement is mandatory for this position and must meet the following conditions:
• The internship must be part of your study program.
• The internship must be required for the completion of your degree.
• The internship must be validated by the award of academic credits.
Skills Required
- Master's-level student in a business school or university
- Strong interest in fashion and luxury
- Previous internship or project experience in marketing, events, or client data analysis
- Excellent analytical skills, including KPI, CRM, and reporting analysis
- Proficiency in Excel
- Highly organized, detail-oriented, and rigorous
- Proactive team player with strong interpersonal skills
- Fluency in French and English
- Internship must be part of the study program and required for degree completion
- Internship must be validated through academic credits
What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products. Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship. It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation. At the end of 2019, CHANEL employed more than 28,000 people across the world.
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