Family Engagement Navigator (Texas)

Sorry, this job was removed at 06:48 p.m. (CST) on Monday, Jun 23, 2025
Hiring Remotely in Texas, USA
Remote
Edtech • Fintech • Payments • Social Impact • Financial Services • Big Data Analytics
Our Mission is to maximize the positive impact of public funds!
The Role
Description

ClassWallet, a leading financial technology company in the United States, is seeking to hire a Family Engagement Navigator to join our team.

ClassWallet is a financial technology company serving agencies delegated responsibility to manage public funds. Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet’s suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents and public reporting. ClassWallet has processed over $3.5 Billion to date and serves public agencies across 33 states.

The Company has developed an industry-defining digital wallet solution which has gained rapid traction among state and local agencies and school districts across America. ClassWallet ranks as the 61st fastest growing software company on the prestigious Inc. 5000 list of fastest-growing private companies and the 21st fastest growing financial technology company on the Deloitte Technology Fast 500 in 2023.

While the Company delivers immense business value, the social impact of ClassWallet is a fabric that runs through its mission and corporate culture.  As a result of ClassWallet’s innovation, public programs run with exponentially more efficiency and the impact and breadth of the programs for the individuals they serve is dramatically higher. This mission compliments the Company mission-based culture with focus on gratitude and work-life balance.

About the Role:

The Family Engagement Navigator is responsible for building strong relationships with families, schools, and community stakeholders to promote awareness and understanding of available K-12 education options and scholarship opportunities. This role involves developing and implementing grassroots outreach strategies, organizing events, and providing resources that empower families to make informed decisions about their children's education. This individual will play a key role in connecting families with the information and support they need to navigate the evolving school choice landscape in Texas.

Essential Duties and Responsibilities:

  • Develop and Implement Outreach Strategies: Working with the Vice-President of Business Development, the Family Engagement Navigator will design and execute a comprehensive outreach plan to raise awareness of various school choice options, as well as scholarship opportunities. This outreach will primarily target families, particularly those in underserved communities.
  • Community Engagement: The Family Engagement Navigator will build and maintain strong relationships with community organizations (Boys and Girls Clubs, YMCAs, etc.), private schools, parent groups, faith-based organizations, and other key stakeholders, as well as actively participate in community events and meetings.
  • Event Planning and Execution: The Family Engagement Navigator will organize and facilitate informational meetings, workshops, and school fairs in key locations to educate families about school choice programs and scholarship application processes.
  • Resource Development and Dissemination: Working with the Marketing team, the Family Engagement Navigator will create and distribute informational materials (e.g., brochures, flyers, website content, social media posts) about school choice options, application deadlines, and available support resources.
  • Data Collection and Reporting: The Family Engagement Navigator will track outreach activities, collect data on family engagement, and prepare regular reports on effectiveness and impact, as well as analyze data to refine outreach strategies and improve the outcome of outreach efforts.
  • Collaboration and Communication: The Family Engagement Navigator will work closely with other team members, school representatives, and community partners to ensure coordinated and effective outreach efforts.
  • Relationship Building: The Family Engagement Navigator will establish and nurture relationships with families, providing personalized support and guidance as they explore school options.
  • Advocacy and Support: The Family Engagement Navigator will work closely with the state team (State Director, Director of Government Relations) to advocate for policies and practices that support family choice and access to quality education.
  • Other duties as assigned
Requirements
  • Passion for education and empowering families
  • Minimum of 5 years of experience in community outreach, family engagement, or a related field
  • Demonstrated experience in developing and implementing successful outreach strategies
  • Strong understanding of the school choice landscape in Texas and different educational options
  • Excellent communication, presentation skills, and the ability to communicate effectively with diverse audiences
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Bilingual (Spanish/English) preferred
  • Experience working with underserved communities preferred
  • Experience in Program Administration preferred
Benefits

ClassWallet is a positive, family-oriented team environment. Our focus is on encouragement, positive reinforcement, and gratitude. We work hard and are highly motivated to win but with a healthy perspective on life.

We offer an excellent salary and benefits commensurate with experience.

ClassWallet.com is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.

What the Team is Saying

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The Company
HQ: Hollywood, FL
89 Employees
Year Founded: 2014

What We Do

We recently updated our Vision and Values as we are more than simply a technology. In our evolved Vision statement, we now emphasize the word, "integrity" as we know it is the combination of technology and PEOPLE that truly sets us apart. Our clients look good because their citizens are better served using our platform and processes that include real people supporting the effort. A notable addition to our Values is that, "we care deeply about the people we serve," further emphasizing the Mission and how we approach the day-to-day. Our Values are used to make difficult business decisions. They are not simply slogans but expectations interwoven into the fabric of the culture. A pioneer in financial and government technology, ClassWallet's technology is used by public agencies across 35 states to maximize the positive impact of public funding on people’s lives. Since 2014, the ClassWallet platform has been used to deliver more than $4 billion in public funds to millions of citizens, and has helped clients achieve the highest standards of program integrity and efficiency. With customer loyalty and satisfaction exceeding some of the world's largest brands, ClassWallet was recognized by J.D. Power in 2024 for providing "An Outstanding Customer Service Experience" for Phone Support. ClassWallet is headquartered in Hollywood, Florida, and ranks as the 88th fastest-growing software company on the prestigious Inc. 5000 list.

Why Work With Us

From ClassWallet’s Founder and Executive Chairman to every member of the leadership team, our culture of authenticity is a foundational value for all. This fundamental philosophy guides interactions with each other and our clients and customers.

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ClassWallet Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

The majority of employees are distributed around the U.S. and work remotely. We have a headquarters in Hollywood, FL that supports hybrid work as well.

Typical time on-site: Flexible
HQHollywood, FL

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