Sun King

Failure Analysis Engineer

Reposted Yesterday

Be an Early Applicant

Hiring Remotely in Tanzania

Remote or Hybrid

Entry level

Greentech • Energy • Solar • Renewable Energy

The Role

As a Failure Analysis Engineer, you'll identify causes of electronic system issues, improve product reliability through troubleshooting, and assist cross-functional teams in enhancing performance and customer experience.

Summary Generated by Built In

Job Location: Arusha, Tanzania
About the Role
Sun King is looking for a Failure Analysis Engineer - Electronics to join our team. In this role, you will review electronic and inverter system issues, identify underlying causes, and communicate clear insights that help improve product reliability and customer experience.
You will work closely with cross-functional teams to strengthen product performance and ensure our solutions continue to meet customer needs.

What you will be expected to do:

Review component- and circuit-level issues using tools such as multimeters and oscilloscopes.
Troubleshoot and diagnose faults in PCBs, boost/buck converters, inverters, and embedded electronic systems.
Identify underlying causes of inverter and solar system issues and contribute to improving product reliability.
Maintain clear and well-structured troubleshooting records and failure databases.
Identify potential quality concerns and contribute to corrective and preventive actions with local and global teams.
Conduct field visits to assess customer-reported issues, review faulty units, and provide timely feedback.
Work closely with the aftersales team to improve troubleshooting approaches and repair efficiency.
Contribute to technical training sessions to strengthen diagnostic and repair capabilities.

You might be a strong candidate if you have:

A Bachelor’s degree (or higher) in Electrical/Electronic Engineering or a related field.
Practical experience in electronic hardware troubleshooting and component-level diagnostics.
Familiarity with electronic diagnostic tools (e.g., multimeters, oscilloscopes, soldering stations, firmware interfaces).
Working knowledge of embedded systems, analog/digital circuits, and power electronics.
Experience working with data (e.g., Excel) to identify patterns and track performance trends.
Strong attention to detail and a structured approach to solving problems.
Clear and effective communication skills, both written and verbal.
Ability to work both on your own and with others across teams.
Exposure to quality assurance practices, root cause techniques (e.g., 5 Whys, Fishbone), and reliability testing is an added advantage.

What Sun King offers

Professional growth in a dynamic, rapidly expanding, high-social-impact industry
An open-minded, collaborative culture with enthusiastic colleagues driven by the challenge of innovation and making a profound impact on people and the planet.
A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.

We place great importance on sustaining a diverse, inclusive work environment.

We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.

Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.

About
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones. Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.