Facility Coordinator, SoFi HQ

The role:  

The Facility Coordinator at SoFi HQ is the first impression of the office, greeting visitors and employees with a friendly and cheerful demeanor. Success in this position comes with the ability to multitask between several administrative projects while maintaining a positive attitude. The Facility Coordinator takes ownership of the front of house to proactively improve office processes and procedures while helping support a dynamic office culture. This position requires a magnetic personality and the ability to drive support within a growing company through a blend of culture, administration, operations, physical security, and special projects. 

What you’ll do:

• Oversee ordering, stocking, and inventory of the office’s fully-stocked kitchen and office supplies through vendors like Amazon, Costco, Staples, and others.
• Staff and fulfill front desk reception duties including being on time to work to open up office functions (visitor management system, stock rooms, starting coffee, etc)
• Create a warm, welcoming and professional atmosphere in the office.
• Provide day-to-day office support including employee/visitor management, food service for special events, conference room scheduling and set-up, submit work orders to landlords, troubleshoot office equipment, oversee incoming/outgoing mail, provide runner service as needed, and assist with any building and security requests. 
• Assist in event coordination for meetings, special events and celebrations for the office. Providing set-up and take-down of office meetings and other special events as needed.
• Keep the office looking organized and clean throughout the day, coordinate with janitorial staff or day porter as needed to ensure office cleanliness. 
• Be a strong partner to SoFi team members as well as other functions like People, IT, and Corporate Real Estate to ensure the office is set up and run in a manner consistent with SoFi’s culture and values.
• Partner closely with the recruiting team to facilitate candidates through the onsite interview process, acting as the liaison between candidates and interviewers.
• Process new hire administrative tasks in the relevant systems.
• Provide hospitality services to interview candidates to ensure their interview day experience is seamless.
• Schedule conference rooms as needed for onsite interviews and help the EA or recruiting team with conference room bookings as needed.
• Responsible for new hire desk set-ups (and resets) across the office, ensuring Day 1 swag and desk is cleaned and prepared for a great first impression. Coordinate with IT to ensure all equipment is on the desk prior to Day 1. 
• Work with other Facility Coordinators across the portfolio to help organize and engage the office for community and employee engagement activities. 
• Liaise with the security team on incident management and front of house building access.
• Integrate new employees with necessary equipment, information, and company SWAG to ensure they have a welcoming first impression experience with SoFi/Galileo

What you’ll need:

• High school diploma or GED required, degree preferred
• 2 years of professional work experience in a professional office or facilities management role; experience in a startup environment is a plus
• Ability to thrive in a fast-paced and exciting environment 
• Passionate about building and sustaining team culture
• Event/meeting management and coordination experience
• Demonstrated passion and ability to multitask 
• Excellent interpersonal and team building skills
• Extreme attention to detail
• Stellar verbal and written communication skills
• Experience in Google Suite spreadsheets, expense, billing, and other office software
• Ability to learn new technical tools quickly
• Experience working with all levels of management, employees, vendors and customers
• Strong organizational skills, detail-oriented, and ability to handle multiple and ever-changing priorities in fast-paced office environment
• Laugh and have fun while being productive
• Proven record of going the extra mile for your colleagues 
• Must be able to lift 25+ pounds on a regular basis

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment.