Facilities Supervisor (EU)

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

We are looking for a Facility (EU) Supervisor for our Kraków-based office to help us a create a workplace experience Remitlians don't want to miss!

You will do this by leading daily solutions and collaborating with many teams, including: IT, HR, Recruiting, Accounting, senior leadership and more.

This is an onsite role reporting to the EMEA facilities leader based in Poland.

#LI-Onsite

You Will:

• Setup and ensure efficient office operations, services and maintenance.

• Oversee local vendor selection, relationships and performance.

• Support projects, including renovations, reconfigurations, and relocations.

• Collaborate with internal customers for best seating arrangements, space use and events.

• Oversee a small team handling daily facility operations, maintenance, and vendor management.

• Ensure daily office health, safety, security and business continuity.

• Be a primary contact for local and visiting Remitlians' office needs and requests.

• Manage budget and expenses, with an eye for cost reduction opportunities.

• Coordinate with IT and HR to onboard onsite and remote employees.

• Contribute to process improvement and new ideas both locally and globally.

• Create and report on important metrics and performance targets.

You Have:

• A BA/MA degree or equivalent practical experience.

• 3+ years of experience in facilities or property management, corporate services or equivalent.

• 3+ years' experience with service vendors and commercial facility providers.

• 3+ years of project management experience with medium-to-large projects (e.g., office moves, equipment upgrades).

• Previous experience in people management/ supervision.

• Experience in scheduling, overseeing tasks, and resolving minor staff issues.

• Demonstrated understanding of building systems, security and safety standards.

• Openness and improvement-driven approach.

• B2+ English proficiency.

Our Benefits:

• Equity in the company – RSUs
• Employee Stock Purchase Plan (ESPP)
• 26 days paid holiday + additional company days off
• Onsite working model
• Commute allowance
• Health/Dental Coverage – LUX MED VIP for employee and family
• Life Insurance
• Travel Insurance
• Sodexo Lunch Card/Multisport Card
• Education Budget
• Mental Health program for employee
• Family planning program
• Employee Pension Plan (PPK)

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our "Connected Work Culture" fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For this role, we have an in-office expectation of 100% of the time, as the nature of the work requires continuous on-site presence to best support team norms and business needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.