Facilities Maintenance Administrator - Warner Bros. Studios, Leavesden

Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role
As a Facilities Maintenance Administrator you will work as part of a team coordinating administrative functions to provide an excellent experience for all stakeholders including clients, colleagues, contractors and all staff. This includes managing the receipt of tenant/client and colleague requests, coordinating planned maintenance, and monitoring Facilities systems. Recording information in Facilities Management software and assign tasks to maintenance teams and contractors. Handle permits, inquiries, and quick work instructions, ensuring compliance with UK legislation and WBSL values.
Your Role Responsibilities

• Always maintain a high professional standard in customer-facing environments and be customer-centric.
• Report all building matters daily to the Facility Coordinator.
• Respond to help desk requests via email, telephone, radio, and other media platforms.
• Input all jobs into the system, including updates and closeouts once completed.
• Allocate daily jobs to the maintenance team and third-party contractors.
• Coordinate out-of-hours electrical cover for productions.
• Manage fuel and book contractors to ensure building compliance.
• Handle contractor bookings in the WBSL security access system and conduct inductions and NDA checks.
• Perform general administration and office tasks, ensuring all relevant documents are ready and available.

Qualifications & Experience

• Strong organizational skills and ability to work proactively in a fast-paced environment, with stakeholders within and external to the organisation.
• Excellent interpersonal skills, with strong verbal and written communication.
• Highly IT Literate ideally with experience using CRM or Building Management software
• Full UK Driving License

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.