Warner Bros. Discovery's DTC technology and product organization sits at the intersection of tech, entertainment, and everyday utility. We are continuously leveraging new technology to build immersive and interactive viewing experiences. Our platform covers everything from search, catalog, and video transcoding, to personalization, global subscriptions, and more. We are committed to delivering quality user experiences, ranging from video streaming to applications across connected TV, mobile, web and consoles. As a pure tech organization, we are essential to Warner Bros. Discovery’s continued growth, building world-class products from the ground-up for our iconic brands like HBO Max, Discovery Channel, CNN, Food Network, HGTV and many more.
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The CX Senior Specialist will lead efforts to define and improve customer experience for Warner Bros. Discovery's streaming products, focusing on global launch readiness. This role involves developing support processes, managing stakeholder engagement, and acting as a liaison between teams to ensure successful product releases.
The Senior Manager, Brand Marketing EMEA will lead brand strategy development for Max in the EMEA region, focusing on executing comprehensive marketing strategies, integrated campaigns, and ensuring local insights align with global brand initiatives. This role involves collaboration with various stakeholders to drive brand awareness and customer retention.
The Merchandising Manager will optimize content for Discovery+ in the UK & Ireland, overseeing operations and local strategy, collaborating across teams, and using data to enhance content discoverability and subscriber engagement. Key responsibilities include managing the Homepage and pan-European pages, partnering with local stakeholders, and driving performance metrics through effective merchandising strategies.